Job DescriptionDPR is seeking a highly people-centric AI Adoption Specialist to accelerate AI maturity across the organization by empowering employees to confidently and effectively use self-service AI tools such as ChatGPT, Microsoft Copilot, and DPR-developed AI solutions.
This role is first and foremost an AI coach, educator, and change agent. You will work hands-on with individuals and teams—often 1:1—to help them translate real work into effective AI-assisted workflows. You will also design and deliver scalable, end-to-end AI training programs that reach thousands of employees, meeting them where they are and helping them progressively mature in their AI understanding and capabilities.
While technical depth in building AI systems is a plus, success in this role is defined by your ability to teach, coach, influence behavior change, and drive adoption—not by building models from scratch.
You will report to DPR’s AI Engagement Manager and serve as a visible, trusted guide for AI usage across the enterprise.
Responsibilities AI Coaching & Enablement (Core Focus)
- Act as an on-demand AI coach, supporting employees and teams through 1:1 and small-group sessions to help them apply AI to real workflows.
- Partner closely with stakeholders to translate business needs into practical AI-enabled use cases.
- Troubleshoot AI and AI-enabled workflow issues, providing timely, hands-on support to ensure seamless user experiences.
- Guide users in responsible AI usage, validation, and governance-aligned practices across commercial and internal AI tools.
- Coach users on advanced capabilities within tools like Microsoft Copilot, including applying pre-built agents (e.g., Researcher, Analyst) and enabling simple workflow automations or lightweight agent use cases.
- Travel to DPR offices and project sites (~25%) to deliver in-person coaching, workshops, and working sessions.
Training & Curriculum Development
- Support end-to-end AI enablement programs, from foundational AI literacy to advanced, role-specific applications.
- Create educational materials and resources that help employees understand AI concepts and explore practical applications, including:
- Structured curricula and learning paths
- Hands-on workshops and labs
- Prompt libraries and example use cases tailored to business needs
- Job aids, playbooks, and self-service resources
- Deliver live training sessions (in-person and virtual), office hours, and ongoing learning forums.
Adoption & Change Management
- Support behavioral change by embedding AI into how people actually work—not just how tools are introduced.
- Track adoption metrics, engagement, and usage data to assess effectiveness and guide continuous improvement of training and coaching programs.
- Gather feedback from users and stakeholders to iteratively refine content, tooling guidance, and enablement strategies.
- Serve as a trusted advisor and internal evangelist for responsible, effective AI usage.
Collaboration & Thought Leadership
- Partner with AI builders, product teams, IT, and security to align enablement efforts with platform capabilities, governance, and roadmap priorities.
- Prepare and deliver high-quality internal and external communications, including presentations, reports, demos, and stakeholder updates.
- Stay current on emerging generative AI tools, enterprise adoption patterns, and best practices.
- Help shape DPR’s long-term AI enablement and workforce maturity strategy.
Required Qualifications
- Bachelor’s degree or equivalent practical experience.
- 2+ years of experience in AI adoption, digital transformation, enablement, training, consulting, or change management.
- Proven experience designing and delivering training for technical and non-technical audiences.
- Strong hands-on proficiency with generative AI tools such as ChatGPT, Microsoft Copilot, and similar platforms.
- Demonstrated ability to coach individuals 1:1 and translate complex concepts into practical, relatable guidance.
- Excellent communication, facilitation, and interpersonal skills.
- Comfort operating in ambiguity and adapting content for audiences at different levels of AI maturity.
- Willingness and ability to travel approximately 25% of the time.
Nice-to-Have (34Icing on the Cake45)
- Experience building or customizing AI solutions, workflows, or automations.
- Familiarity with prompt engineering patterns, RAG concepts, or AI-powered productivity tools.
- Background in enterprise change management, organizational learning, or internal consulting.
- Experience supporting AI adoption at scale (hundreds or thousands of users).
- Experience with Microsoft Copilot Studio, Power Platform, or similar low-code/no-code tools for building simple automations or agent-based workflows.
