TeleTech

Agentic Solutions Engineer

TeleTech$69K — $158K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with agile software development and programming applications.
  • Proficient in languages such as Javascript, Python, and Scala.
  • Experience with writing and enhancing code samples for applications.
  • Familiar with Agile methodology and product management.
  • Skilled in automating workflows based on client requirements.
  • Understanding of AI systems architecture and MLflow.
  • Ability to utilize automated testing tools for software maintenance.
  • Bachelor's degree in software engineering or equivalent experience.

Responsibilities

  • Build and maintain production-grade data pipelines and AI applications.
  • Develop and extend REST APIs and front-end tools for HR professionals.
  • Integrate large language model capabilities into HR workflows.
  • Work with enterprise data sources like Workday and Azure data lakes.
  • Collaborate in an engineering culture that values hands-on coding and impact measurement.
  • Ensure alignment with direct DART team leadership on career growth.
  • Resolve workflow problems through automation optimization.

Benefits

  • Health, life, disability, financial, and retirement benefits.
  • Paid leave and professional development opportunities.
  • Tuition assistance and work-life balance programs.
  • Recognition awards for exceptional performance.
  • Eligibility for benefits based on hours worked.
Full Job Description
Agentic Solutions Engineer
The Opportunity:

Join an embedded technical team sitting at the heart of Booz Allen's corporate People Services organization, working directly in support of the company's Chief Human Resources Officer. Build and maintain production-grade data pipelines, AI-powered applications, and analytics tools that shape how one of the world's leading companies understands and invests in its own workforce. Work hands-on with enterprise data sources, including Workday and Azure-based data lakes powered by Databricks, writing Python across notebooks, scripts, and full web application stacks. Develop and extend REST APIs and front-end interfaces that deliver real, daily-use tools to HR professionals and company leadership. Integrate large language model capabilities into applied workflows, moving beyond experimentation to build AI features that solve genuine workforce challenges. Operate with full team oversight and career management from your direct DART team leadership. Contribute to a collaborative engineering culture where your code ships to production and your impact on the company's people strategy is direct and measurable.

You Have:
  • 5+ years of experience designing, modifying, developing, writing, and implementing software programming applications using agile methods
  • 5+ years of experience with software development using programming languages, technologies, tools, or web development stacks such as Javascript, Python, or Scala
  • Experience writing source code for new applications or generating and enhancing code samples for existing applications
  • Experience with Agile methodology, extreme programming, product management, and software products
  • Experience acquiring client requirements and resolving workflow problems through automation optimization
  • Knowledge of AI systems architecture, AI platforms, or MLflow
  • Ability to work with automated testing tools to perform testing and maintenance
  • Bachelor's degree and 2+ years of experience in software engineering, or 5+ years of experience in software engineering in lieu of a degree


Nice If You Have:
  • Experience with administration of CI/CD pipelines using Kubernetes, Docker, or Jenkins
  • Master's degree
  • ML, AI, or Solution Architecture Certification


Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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