Stellantis

Aftersales Category Management Director

Stellantis • $125K — $150K *
Auburn Hills, MI 48326In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Finance, Supply Chain, Engineering, or a related field.
  • 7+ years of experience in category management, product management, pricing, aftermarket, automotive, merchandising, or related commercial functions.
  • Ability to develop business cases, pricing recommendations, and portfolio strategies for revenue growth.
  • Strong analytical skills to interpret market data, sales trends, and competitive insights.
  • Excellent communication and stakeholder management skills.

Responsibilities

  • Develop and execute category strategies for Aftersales segments focusing on revenue and profitability.
  • Partner with various departments to align category plans with business objectives and customer needs.
  • Conduct market and competitive analysis to identify category gaps and pricing opportunities.
  • Build business cases for pricing changes and product coverage expansions.
  • Manage category lifecycle planning and launch readiness across various channels.
  • Monitor key performance metrics to drive corrective actions as needed.

Benefits

  • Opportunity to lead high-visibility Aftersales categories influencing revenue growth and retention.
  • Ability to shape decisions through data-driven insights and market intelligence.
  • Collaboration with cross-functional leaders across multiple domains.
  • Contribute to a fast-paced environment focused on profitable growth and customer loyalty.
Full Job Description
Aftersales Category Management Director

The Aftersales Category Management Director is responsible for driving category strategy, pricing alignment, assortment planning, and lifecycle management across key aftersales portfolios, including pricing, repair and collision, and maintenance categories. This role partners cross-functionally to deliver profitable, market-competitive solutions that improve customer retention, support dealer performance, and strengthen the aftersales value proposition.

Primary Responsibilities Include:
  • Develop and execute category strategies across Aftersales pricing, repair and collision, and maintenance portfolios with accountability for revenue growth, profitability, competitiveness, and customer value.
  • Partner with Pricing, Sales, Marketing, Finance, Purchasing, Supply Chain, Service, Engineering, and Dealer Operations to align category plans with business objectives, customer needs, and channel priorities.
  • Conduct market analysis, competitive benchmarking, customer insights review, and performance diagnostics to identify category gaps, pricing opportunities, portfolio risks, and growth levers.
  • Build business cases for pricing actions, product coverage expansion, supplier opportunities, promotional strategies, and lifecycle decisions that support revenue, margin, retention, and dealer profitability.
  • Manage category lifecycle planning, assortment optimization, launch readiness, and portfolio prioritization across wholesale, dealer, eCommerce, and other aftersales channels.
  • Monitor category performance through key metrics, including sales, margin, penetration, market share, availability, repair order impact, and customer retention, while driving corrective actions as needed.


You Will Have the Opportunity To:
  • Lead high-visibility aftersales categories that directly influence revenue growth, margin performance, customer retention, and dealer engagement.
  • Shape pricing, repair and collision, and maintenance category decisions through data-driven insights, market intelligence, and financial analysis.
  • Collaborate with cross-functional leaders across Sales, Marketing, Finance, Purchasing, Supply Chain, Engineering, Service, and Dealer Operations.
  • Contribute to a fast-paced Aftersales organization focused on profitable growth, operational execution, customer experience, and long-term loyalty.


Basic Qualifications:
  • Bachelor's degree in Business, Marketing, Finance, Supply Chain, Engineering, or a related field.
  • 7+ years of experience in category management, product management, pricing, aftermarket, automotive, merchandising, sales operations, or related commercial functions.
  • Experience developing business cases, pricing recommendations, portfolio strategies, and financial analyses to support revenue and margin growth.
  • Strong analytical capability with the ability to interpret market data, sales trends, competitive insights, and financial performance.
  • Strong communication, stakeholder management, and cross-functional collaboration skills with a bias for execution.


Preferred Experience:
  • Master's degree in Business, Finance, Marketing, Supply Chain, Engineering, or a related field.
  • Experience in automotive OEM, Mopar/aftersales, aftermarket, parts, service, repair, collision, maintenance, or dealer-facing commercial functions.
  • Knowledge of pricing strategy, parts lifecycle management, competitive benchmarking, supplier coordination, and channel performance.
  • Understanding of customer pay, warranty, repair order, wholesale, eCommerce, or dealer service operations is preferred.

About Stellantis

Stellantis is a multinational automotive manufacturer formed in 2021 by the merger of Fiat Chrysler Automobiles and Groupe PSA. The company designs, produces, and sells a wide range of vehicles under various brands, including Alfa Romeo, Chrysler, Citroen, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, and Vauxhall. Stellantis operates in over 130 countries and has 14 brands in its portfolio. The company is committed to sustainable mobility and has set ambitious targets for reducing its carbon footprint and increasing the share of electric vehicles in its sales.
Learn more about Stellantis
Size
400,000 employees
Market Cap
$44.9 billion
Industry
Manufacturing & Automotive
* Ladders Estimates

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