OpenText

Director, Client Management (Mid West US)

OpenText$150K — $225K *
US-AnywhereRemote in United States
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Technology, or related field preferred
  • Proven experience leading Professional Services organizations for Enterprise-class clients
  • Track record of driving sustained revenue growth
  • Experience in building and motivating high-performing teams
  • Strong leadership capabilities and ability to influence across organizational levels
  • Client-focused mindset emphasizing service excellence
  • Strong business acumen with analytical skills to drive performance

Responsibilities

  • Lead growth of Professional Services business across Americas region
  • Develop strategies to penetrate new markets and expand existing accounts
  • Create innovative routes to market and deliver thought leadership
  • Coach and empower sales teams to exceed revenue targets
  • Build executive-level relationships with clients for enhanced engagement
  • Collaborate with cross-functional teams to achieve client success
  • Define and execute strategies that align with organizational objectives

Benefits

  • Comprehensive benefits package supporting physical, emotional, and financial wellbeing
  • Variable and commission compensation opportunities for eligible roles
  • Vacation entitlement and paid time off
  • Supportive global community fostering trust and ownership
  • Unique opportunity to influence business strategy and client engagement
Full Job Description
YOUR IMPACT
As the Director, Professional Services Sales, Americas, you will play a pivotal role in accelerating the growth of OpenText's Professional Services business across the region. This is more than a sales leadership position. It is an opportunity to shape strategy, expand market presence, strengthen client partnerships, and lead high-performing teams that deliver exceptional business outcomes. As a key member of the Americas Professional Services Leadership Team, you will influence the direction of the business, drive revenue growth, and ensure our services offerings align with evolving client and company needs.

WHAT THE ROLE OFFERS
• Lead the growth and expansion of the Professional Services business across the Americas region, driving revenue, bookings, and long-term business success.
• Develop and execute business development strategies focused on Enterprise-class clients, identifying opportunities to grow existing accounts and penetrate new markets.
• Create innovative routes to market through thought leadership and deep understanding of OpenText solutions and services.
• Coach, mentor, and empower a high-performing sales organization to consistently exceed revenue and bookings objectives across both new and recurring business.
• Build trusted executive-level relationships with clients and deliver an exceptional client experience through strong partnership and engagement.
• Collaborate across Sales, Product Management, Engineering, and other key stakeholder groups to mobilize the full strength of OpenText for client success.
• Serve as a key member of the Americas Professional Services Leadership Team, helping define and execute strategies that achieve and surpass company objectives.
• Ensure Professional Services offerings remain aligned with client requirements, market demands, and OpenText business priorities while supporting additional responsibilities as assigned.

WHAT YOU NEED TO SUCCEED
• Bachelor's degree in Business, Technology, or a related field preferred, with willingness to travel regionally and globally as required.
• Proven experience growing and leading Professional Services organizations serving Enterprise-class clients, with a demonstrated track record of sustained revenue growth and business expansion.
• Experience building, developing, retaining, and motivating high-performing teams while fostering a culture of collaboration, accountability, and results.
• Strong leadership capabilities with the ability to influence, collaborate, and work effectively across all organizational levels and functions.
• Experience within the Enterprise Information Management (EIM), Enterprise Content Management (ECM), Business Process Management (BPM), Cyber,AI and IT Operations Management or related industries.
• Client-focused mindset with a commitment to delivering service excellence and successful client engagements through team leadership.
• Strong business acumen and analytical skills, with the ability to leverage metrics and operational insights to drive performance and achieve business objectives.
• Excellent communication and relationship-building skills, including the ability to engage in meaningful business discussions with senior leaders and executives.

ONE LAST THING:
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. As Director, Professional Services Sales, you'll have the unique opportunity to shape the future of a growing services business, influence strategic direction at the leadership level, and help clients realize the full value of OpenText solutions while leading a talented team to exceptional results.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $150,000 - $225,000; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. The company is headquartered in Waterloo, Ontario, Canada. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims to help customers digitize their operations and optimize their information management processes. The company has made several acquisitions over the years to expand its product offerings and customer base. OpenText has a global presence with offices in North America, Europe, Asia, and Australia.
Learn more about OpenText
Size
14,300 employees
Market Cap
$7.8 billion
Industry
Founded
1991
5 Year Trend
+8.8%
NASDAQ

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