Aftermarket Expediter in GAC Van Nuys

Preferred:

• Ability to lead critical AOG and aftermarket material support efforts to minimize aircraft downtime and meet customer commitments.
• Capable of coordinating with Materials, Repair & Control, Procurement, and Service Center teams to expedite material requirements across the enterprise.
• Strong knowledge of SAP, Corridor, and/or other inventory management systems to track orders, monitor shortages, and provide real-time status updates.
• Demonstrates strong customer communication and issue resolution skills, managing high-priority escalations and service recovery actions.
• Drive continuous improvement through root cause analysis, inventory optimization, and proactive identification of supply chain risks and opportunities.

The compensation range for this role is $33.83 - $44.40 per hour.

Final compensation for this role will be determined by several factors including but not limited to: minimum and preferred qualifications, knowledge, skills, abilities, education, experience, and location.

Gulfstream employees benefit from a total rewards package that includes competitive compensation, comprehensive benefits plans, wellness programs, paid leave and tuition assistance. Our U.S. benefits package includes:

• Medical, prescription, dental and vision coverage
• Life and disability insurance
• Retirement savings plan
• Employee assistance plan
• Voluntary programs such as adoption assistance, prepaid legal assistance, home and auto insurance, and accident insurance.

Education and Experience Requirements

High School Diploma or GED required. Bachelor's Degree preferred or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Three to four years experience in shipping, material handling, technical operations, or transportation.

Position Purpose:

Under low to moderate supervision track and own Aircraft on Ground (AOG) orders through delivery. Locate out of stock parts to AOG situations. Support for Technical Operations-take over order taking role when exceptional situations arise.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

1. Monitor and take ownership of AOG orders through sales, picking, shipping and delivery. .
2. Identify optimum shipping options to meet and resolve AOG orders in the most expeditious manner. Use knowledge of shipping industry and options to satisfy AOG requirements.
3. Directly involved in impacting OTC sales revenues.
4. Strong familiarity with parts sources at all GAC locations, 3rd party parts providers, Inventory Locator Service (ILS) and alternatives channels.
5. Instill a sense of urgency among functional counterparts in warehouse, planning and purchasing. Ensure conformance to and communicate AOG response policy.
6. Create summary reports on outcome of all AOG.
7. Support Parts Sales and Technical Operations in locating parts for out-of-stock AOGs. Take ownership of order once order is taken by Parts Sales and Technical Operations.
8. Provide daily guidance in directing all Spare Parts Sales Reps, if applicable.
9. Take order over from Technical Operations when exceptional situations arise, for example: AOG order inventory out of stock. .
10. Identify process changes to make handling of AOGs more expeditious. .
11. Develop working relationships with Planning and Purchasing.
12. Individual will have full requisition and purchasing authority in order to meet AOG requirements only. .
13. Identify corrective actions and possible work around when typical GAC and GDAS cannot provide parts in support of schedule requirements; initiate corrective actions and monitor progress to ensure successful prevention of recurring problems.
14. Coordinate all parts issues to ensure proper documentation is provided by either vendors and/or GAC ODARS.
15. Monitor all Corridor Sales Orders to assure proper processing within all GAC departments.
16. Quality assessment when buying from 3rd parties must determine and ensure existence of inspection documentation including 8130s and conformance to GAC quality requirements.
17. Work with Purchasing to add approved third party suppliers in order to satisfy AOGs in the future.
18. Work with Planners to review backorder history and reduce backorder history in the future.

Additional Functions:

1. Travel domestically and/or internationally as required. .
2. Participate in rotating of AOG duties. .
3. Facilitate daily shortage meeting with both planning and purchasing management. .

Perform other duties as assigned.

Other Requirements:

1. Ability to operate personal computers, experience with Microsoft Windows/Windows NT and Microsoft Offices Products, Word and Excel.
2. Knowledge of Gulfstreams Procurement Procedures and manufacturing principles for both purchased and in house manufactured parts, preferred.
3. Knowledge of technical operations and parts sales roles.
4. Understand network of alternative suppliers.
5. Strong verbal, written and interpersonal communication skills. Ability to interact with all levels of management, technical and non-technical personnel and co-workers.
6. Must be capable of lifting up to 50 lbs.

This job requires one to be able to read, write, speak, and understand the English language.
Additional Information

Requisition Number: 236503

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 10/06/2026