Saatchi & Saatchi

Advisor, Client Engagement

Saatchi & Saatchi$88K — $132K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years of industry specific experience
  • Program and project management experience
  • Martech platform experience such as Email, CRM/Database or Loyalty platforms
  • 3+ years of demonstrated ability in a client facing role
  • 2+ years of managerial experience
  • Financial competence

Responsibilities

  • Develop strong connections with clients and ensure client happiness with contracted Epsilon offerings
  • Coordinate with delivery teams to unify products/services, interpret client needs, and improve client profitability
  • Drive collaboration internally with product, support, and delivery organizations throughout the client lifecycle
  • Support leading a complementary team with varied expertise; and offer timely performance feedback
  • Raise issues and risks for resolution within the cross functional team
  • Ensure accurate and timely billing for services rendered

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Disability coverage
  • 401(k) plan
  • Paid time off
Full Job Description
Overview

As an Advisor, you'll collaborate with the Portfolio Lead to coordinate the delivery of our products and services for clients in the consumer-packaged goods, travel or dining sector. You will work across various functional teams-Product, Strategy, Analytics, Data Partnerships, and Delivery-to support Epsilon's PeopleCloud MarTech, AdTech, and Data Solutions for large enterprise clients!

You'll play a significant role in ensuring successful project engagements and driving business growth by facilitating communication among clients, project teams, and other partners. Operating within a large, multicultural, and geographically diverse organization, you'll work alongside internal teams to uphold service quality throughout and after engagements.

As you develop expertise in Epsilon PeopleCloud solutions and services, you'll supply knowledge sharing and the dissemination of lessons learned within the organization.

Responsibilities

What You'll Achieve
  • Develop strong connections with clients and ensure client happiness with contracted Epsilon offerings
  • Coordinate with delivery teams to unify products/services, interpret client needs, and improve client profitability.
  • Drive collaboration internally with product, support, and delivery organizations throughout the client lifecycle, as a vocal leader of the Client engagement
  • Support leading a complementary team with varied expertise; and offer timely performance feedback
  • Raise issues and risks for resolution within the cross functional team
  • Ensure accurate and timely billing for services rendered, working with internal Accounting teams and client Accounting teams, as required

Qualifications

Who You Are

What you'll bring with you:
  • Bachelor's degree or equivalent experience
  • 5+ years of industry specific experience
  • Program and project management experience
  • Martech platform experience such as Email, CRM/Database or Loyalty platforms.
  • 3+ years of demonstrated ability in a client facing role
  • 2+ years of managerial experience
  • Financial competence
  • Strong Microsoft Word, Excel and PowerPoint skills as well as Service now, Jira, SharePoint

Why you might stand out from other talent:
  • You enjoy working with both clients and delivery teams, connecting the dots and leading both internal and external expectations.
  • You work collaboratively to build positive relationships
  • You thrive in a client-facing role, working with clients, addressing their concerns and being their point of contact
  • You take on complex problems and issues with a focus on outcomes and effective resolutions.
  • You have expertise and knowledge across the full ecosystem of MarTech and AdTech such as cleanroom, digital media etc.
  • You have experience working with contracts, supporting invoices and understanding P&L reporting

Additional Information

Base Salary: $88,000.00 - $132,000.00 annually.

Actual compensation within the range will be dependent upon, but not limited to the individual's skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

The application deadline for this job posting is 07/13/2026.

#LI-KN1

Compensation Range: USD $88,000.00 - USD $132,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/13/2026.

About Saatchi & Saatchi

Saatchi & Saatchi is a global advertising agency headquartered in New York City. The company was founded in London in 1970 by brothers Maurice and Charles Saatchi and is now part of the Publicis Groupe, a French multinational advertising and public relations company. Saatchi & Saatchi has over 6,000 employees in 114 countries and provides a range of advertising and marketing services to clients in various industries, including automotive, consumer goods, financial services, and telecommunications. The company is known for its creative and innovative advertising campaigns, including the iconic 'Nothing is Impossible' campaign for Toyota. Saatchi & Saatchi has won numerous awards for its work, including Cannes Lions, Clios, and Effies.
Learn more about Saatchi & Saatchi
Size
6,000 employees
Industry

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