Overview

As an Advisor, you'll collaborate with the Portfolio Lead to coordinate the delivery of our products and services for clients in the consumer-packaged goods, travel or dining sector. You will work across various functional teams-Product, Strategy, Analytics, Data Partnerships, and Delivery-to support Epsilon's PeopleCloud MarTech, AdTech, and Data Solutions for large enterprise clients!

You'll play a significant role in ensuring successful project engagements and driving business growth by facilitating communication among clients, project teams, and other partners. Operating within a large, multicultural, and geographically diverse organization, you'll work alongside internal teams to uphold service quality throughout and after engagements.

As you develop expertise in Epsilon PeopleCloud solutions and services, you'll supply knowledge sharing and the dissemination of lessons learned within the organization.

Responsibilities

What You'll Achieve

• Develop strong connections with clients and ensure client happiness with contracted Epsilon offerings
• Coordinate with delivery teams to unify products/services, interpret client needs, and improve client profitability.
• Drive collaboration internally with product, support, and delivery organizations throughout the client lifecycle, as a vocal leader of the Client engagement
• Support leading a complementary team with varied expertise; and offer timely performance feedback
• Raise issues and risks for resolution within the cross functional team
• Ensure accurate and timely billing for services rendered, working with internal Accounting teams and client Accounting teams, as required

Qualifications

Who You Are

What you'll bring with you:

• Bachelor's degree or equivalent experience
• 5+ years of industry specific experience
• Program and project management experience
• Martech platform experience such as Email, CRM/Database or Loyalty platforms.
• 3+ years of demonstrated ability in a client facing role
• 2+ years of managerial experience
• Financial competence
• Strong Microsoft Word, Excel and PowerPoint skills as well as Service now, Jira, SharePoint

Why you might stand out from other talent:

• You enjoy working with both clients and delivery teams, connecting the dots and leading both internal and external expectations.
• You work collaboratively to build positive relationships
• You thrive in a client-facing role, working with clients, addressing their concerns and being their point of contact
• You take on complex problems and issues with a focus on outcomes and effective resolutions.
• You have expertise and knowledge across the full ecosystem of MarTech and AdTech such as cleanroom, digital media etc.
• You have experience working with contracts, supporting invoices and understanding P&L reporting

Additional Information

When you join Epsilon, we'll create something EPIC together. We're a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

#LI-KN1

Compensation Range: USD $88,000.00 - USD $132,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/30/2026.