Job Description
As an Advanced Field Service Engineer (FSE) at Honeywell, you'll be a trusted technical expert supporting Business General Aviation (BGA) and Airline customers across the Americas. You'll play a critical role in keeping aircraft operational, safe, and efficient by delivering high-impact avionics support-both remotely and on-site.
This is a highly visible, customer-facing role where your expertise directly impacts flight operations, Aircraft on Ground (AOG) recovery, and overall customer satisfaction.
Keep aircraft flying and customers confident. Join Honeywell as a REMOTE Advanced Field Service Engineer and put your avionics expertise at the center of mission critical flight operations-solving complex challenges, supporting AOG recoveries, and making a real impact across the skies.
Responsibilities
Key Responsibilities
• Serve as the primary technical point of contact for assigned BGA and/or Airline customers
• Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems
• Provide remote support (phone/email) and on-site field service as needed
• Support AOG events and critical operational disruptions with urgency and precision
• Diagnose issues related to systems such as:
Flight Management Systems (FMS)
Autopilot & Displays
EGPWS, TCAS, Radar, Radios
SATCOM (L-Band, KA-Band) and connectivity systems
Integrated avionics platforms (Primus EPIC, Primus APEX)
• Lead issue resolution from identification through closure, including documentation in SFDC
• Escalate and coordinate complex technical issues across engineering and support teams
• Build strong, long-term customer relationships through regular engagement and on-site visits
• Contribute to knowledge sharing, continuous improvement, and best practices across the global support network
• Participate in customer reviews, technical forums, and cross-functional project teams
• Travel to customer sites up to 25%.
Qualifications
YOU MUST HAVE
• 7 or more years of hands-on experience troubleshooting avionics and/or mechanical systems on business, commercial, or military aircraft
• 5 or more years of customer-facing experience in technical support or field service
• High School Diploma or equivalent.
WE VALUE
• Bachelor's degree in Engineering or related technical field
• Experience supporting Business Aviation and/or Airline operations
• FAA Airframe & Powerplant (A&P) license (or equivalent)
• Knowledge of aircraft maintenance and flight operations
• Experience with SATCOM and aircraft connectivity systems
• Familiarity with tools such as Salesforce (SFDC), Teamcenter, NICE InContact
• Background in Lean Six Sigma or continuous improvement methodologies
• Strong expertise across avionics systems, installation, maintenance, and troubleshooting
• Ability to operate independently in high-pressure, time-critical environments
• Excellent communication and stakeholder management skills
• Proven ability to manage multiple priorities and drive issues to resolution
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: May 15, 2026
