University of Toronto

Admissions & Student Services Officer

University of Toronto$81K — $103K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • Minimum four years of experience in a student admissions environment
  • Strong understanding of equity principles and inclusion initiatives
  • Experience advising students on admission processes
  • Knowledge of graduate functions like admissions and awards
  • Proficiency in data analysis and report generation
  • Advanced proficiency in MS Office and various management systems

Responsibilities

  • Advise students on academic and financial matters
  • Review and suggest alternatives for petitions and appeals
  • Analyze award funding allocation
  • Generate enrollment reports and identify needs for additional courses
  • Oversee the admissions process including application assessments
  • Direct the work schedule for a small team

Benefits

  • Supportive and inclusive work environment
  • Opportunity to impact future health professionals
  • Collaboration with senior leadership and administration
  • Access to professional development resources
  • Engagement with diverse student populations
  • Role in promoting health and well-being initiatives
Full Job Description
Date Posted: 08/06/2026
Req ID: 49744
Faculty/Division: Temerty Faculty of Medicine
Department: Rehabilitation Sciences Sector
Campus: St. George (Downtown Toronto)
Position Number:
Existing Vacancy: Yes

Description:

Your opportunity:

The Rehabilitation Sciences Sector (RSS) in the Temerty Faculty of Medicine is a world leader in the delivery of rehabilitation sciences health professional programs and research. The RSS is comprised of four essential departments: Department of Occupational Science and Occupational Therapy (OSOT), Department of Physical Therapy (PT), Rehabilitation Sciences Institute (RSI), and the Department of Speech-Language Pathology (SLP).

As Admissions and Student Services Officer, you will play an integral role in supporting our future generation of health professionals in becoming leaders in research, clinical practice and the promotion of health and well-being. You will work collaboratively with senior leadership and administrative staff to support admissions process and student success, including advising our students on academic and financial matters, relaying information about program requirements, procedures, deadlines and policies, and verifying information such as course material and student access. Your demonstrated ability to foster and maintain networks across and outside of the University will be critical in engaging our community to foster an inclusive and welcoming learning environment.

Your responsibilities will include:
  • Advising students and potential applicants on academic and financial matters
  • Advising on the review process for petitions and appeals, suggesting alternative course of action if necessary
  • Analyzing and making recommendations on award funding allocation
  • Analyzing and maintaining data, generating reports about enrollment projections and planning and identifying the need for additional lecture sessions
  • Responsible for all aspects of the admissions process including reviewing and assessing applications and grade calculations
  • Directing the scheduling and workflow of responsibilities for a small group

Essential Qualifications:
  • Bachelor's Degree or acceptable combination of equivalent experience.
  • Minimum four years of progressive related experience in a student admissions environment within a large post-secondary institution
  • Strong understanding of principles of equity; experience working with under-represented groups and supporting inclusion initiatives
  • Demonstrated experience advising and providing guidance to prospective applicants, students and parents on admission requirements and processes
  • Demonstrated knowledge of key graduate functions including admissions, enrolment, awards, funding and registration
  • Strong understanding of principles of equity; experience fostering an inclusive community and applicant experience
  • Experience assessing and making recommendations on the allocation of award funding and bursaries
  • Experience supporting and coordinating communication materials for committees and events
  • Demonstrated experience analyzing data, producing statistical reports and working with data visualization tools
  • Experience conceptualizing and organizing events, including conducting post-event evaluation and analysis
  • Experience directing the workflow of appointed staff
  • Advanced proficiency with MS Office Suite, Zoom, learning management systems, student information systems and content management systems
  • Excellent oral and written communication skills, with the ability to communicate with a diverse population
  • Excellent organizational and time management skills
  • Strong initiative, attention to detail, interpersonal, proactive and highly resourceful
  • Proven ability to work independently and effectively manage competing priorities while maintaining a high degree of accuracy and quality
  • Must be able to cope with pressures and deadlines while adapting to evolving processes and procedures
  • Excellent judgement and diplomacy on confidential issues


To be successful in this role you will be:
  • Communicator
  • Proactive
  • Responsible
  • Self-directed
  • Team player

Please note this is an 18-month term position.

Closing Date: 08/20/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Callum Ferguson

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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