Administrative Operations Officer

Universal Technical Resource Services, Inc.

$75K — $95K *
Dover, NJ 07801In-Person
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Management, Public Administration, Operations Management, or a related field.
  • 10 years experience in operations, administrative management, executive support, or program support.
  • Demonstrated experience supporting senior leadership in a fast-paced, deadline-driven environment.
  • Prior experience in a federal, DoD, DA, or comparable government environment.
  • Must be a US Citizen and able to obtain and maintain a U.S. Government security clearance.
  • Proficiency with Microsoft Office Suite and collaboration platforms.
  • Experience facilitating senior-level reviews (Program Reviews, Touchpoint Reviews, Industry Days).

Responsibilities

  • Serve as a principal advisor to leadership on administrative and management directives.
  • Analyze and recommend improvements for operating practices and recordkeeping systems.
  • Research and provide guidance on regulations, policies, and procedures.
  • Ensure effective communication with stakeholders like PEOs/PMs and cross-functional teams.
  • Develop and track intergovernmental agreements and prepare documentation.
  • Coordinate and facilitate meetings and events for organization leaders.
  • Provide technical support for meetings, including document preparation and troubleshooting.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with company matching contributions.
  • Generous paid time off and holidays.
  • Opportunities for professional development and training.
  • Flexible work schedules and remote work options.
Full Job Description
This position will provide comprehensive operations, administrative and executive support to senior organizational leadership and will serve as a principal advisor on administrative and management directives, implement systems and processes, facilitate executive-level meetings and events, and ensure seamless coordination across staff and leadership. This position is located at Picatinny Arsenal, NJ.

What will you be doing?

This position will be a key member of the CPE Ground Solider Systems - Combat Platforms team.

Duties include:
  • Serve as a principal advisor to leadership on administrative and management directives; implement and monitor higher headquarters guidance to ensure compliance.
  • Analyze operating practices, recordkeeping systems, forms control, and resource requirements; recommend and implement process improvements.
  • Research, coordinate, and provide guidance on regulations, policies, directives, and procedures; perform studies and special projects across management and program areas.
  • Ensure effective communication and coordination with stakeholders, including PEOs/PMs, cross-functional teams, ASA(ALT), DA, and OSD, as appropriate.
  • Develop, execute, and track intergovernmental agreements (MOU, MOA, MFR); prepare and archive agendas, briefings, minutes, calendars, dashboards, and significant action reports.
  • Coordinate, schedule, and facilitate meetings, events, and travel for organization leaders, including staff meetings, ceremonies, town halls, program reviews, and team-building events.
  • Provide technical support for meetings and VTCs, including preparation of documents, presentations, and briefing materials; troubleshoot system/access issues with help desk personnel.
  • Plan and support systems readiness reviews, touchpoint reviews, Industry Days, and milestone reviews.
  • Prepare milestone review packages, draft program management documentation, and develop briefings and graphics in support of decision reviews.
  • Respond to taskers by gathering and analyzing information, drafting language, coordinating concurrences/approvals, and submitting timely responses.
  • Quality-check documentation and briefings for format, grammar, and content; coordinate final reviews with leadership and Public Affairs.


What skills will the ideal candidate have to be successful?

This position will require the following skillsets and experience:
  • Bachelor's degree in Business Administration, Management, Public Administration, Operations Management, or a related field.
  • 10 years experience in operations, administrative management, executive support, or program support.
  • Demonstrated experience supporting senior leadership in a fast-paced, deadline-driven environment.
  • Prior experience in a federal, DoD, DA, or comparable government environment.
  • Must be a US Citizen and able to obtain and maintain a U.S. Government security clearance
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, VTC and collaboration platforms (e.g., Microsoft Teams).
  • Experience facilitating senior-level reviews (Program Reviews, Touchpoint Reviews, Industry Days, IPTs).


Read about our benefits here: Our Benefits - UTRS | Always, Got Your Back

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