Jones Lang LaSalle Incorporated

Administrative Assistant

Jones Lang LaSalle Incorporated • $83K — $100K *
North York, ON M2J 0A2In-Person
Real Estate & Construction
8 - 10 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 8+ years of experience in a large commercial property in Property Management.
  • Certification in Real Property Administrator (RPA) or Certified Property Manager (CPM).
  • Strong knowledge of HVAC, building systems, and construction processes.
  • Excellent customer service and relationship-building skills.
  • Expert-level project management understanding and accountability.

Responsibilities

  • Develop and implement the Management Plan for assigned properties.
  • Conduct management audits and oversee property personnel.
  • Prepare competitive service contracts to ensure quality services.
  • Oversee financial reporting and manage the accounting processes.
  • Develop and implement a tenant retention program.

Benefits

  • Opportunity to cultivate a community culture among tenants and the surrounding area.
  • Work in a prime location with excellent accessibility and amenities.
  • Exposure to complex property management involving multi-tenant office and retail spaces.
  • Professional development through training and mentorship of staff.
Full Job Description
What this job involves:

JLL is seeking an Administrative Assistant to join the Property Management Team for one of its more prominent buildings in downtown Toronto. The ideal candidate is customer-focused with excellent communication skills, thrives in a team environment, and excels at multitasking under pressure while maintaining flexibility and independence in a fast-paced setting.

This role is on-site 5 days/week.

What your day-to-day will look like:
  • Reception & Customer Service • Greet visitors, manage inquiries, and build positive tenant relationships while ensuring exceptional service across all communications.
  • Administrative Support • Provide comprehensive support to the General Manager and office staff, including managing boardroom and freight elevator bookings, maintaining tenant records and contractor lists, and coordinating with building operations.
  • Accounting & Financial Processing • Process invoices, set up purchase orders, reconcile supplier statements, and ensure timely submission of accounts payable and receivable batches to Head Office.
  • Service Request Management • Receive and dispatch tenant service requests through Prism, monitor completion, and follow up to ensure tenant satisfaction.
  • Office Operations • Order supplies, maintain office equipment, manage filing systems, prepare lease summary sheets, and support special projects and tenant events.
  • Communication & Coordination • Answer calls, distribute mail, schedule couriers, maintain meeting minutes, and update property information across lobby directories, portals, and building websites.
  • Compliance & Culture • Support JLL's environmental sustainability and corporate social responsibility initiatives.


Required Qualifications:
  • 1+ years of related work experience
  • Strong customer service experience
  • Previous experience in Property Management and/or Real Estate is preferred;
  • Excellent knowledge of Microsoft Office is required (Word, Excel, PowerPoint, Outlook);


Preferred Qualifications:
  • Experience in Accounting Software (i.e. Yardi) is preferred;
  • Property management or real estate experience


Estimated compensation for this position:

83,000.00 - 100,000.00 CAD per year

This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location:

On-site -North York, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates
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