ACH Operations Initiatives, AVP

MUFG Bank, Ltd. • $84K — $106K *

Tempe, AZ 85281In-Person

Finance & Insurance

5 - 7 years of experience

Today

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Job Overview by Ladders

Qualifications

Extensive experience in ACH payment services and knowledge of NACHA rules.
Solid understanding of ACH file formats and processing workflows.
Experience leading operations teams in enterprise projects with a focus on design and controls.
Proven track record in business analysis and process improvement in ACH environments.
Ability to independently manage complex initiatives with minimal oversight.
Strong critical thinking skills for challenging processes and proposing alternatives.
Excellent organizational skills to handle multiple projects in a fast-paced setting.
Effective communication skills across various organizational levels.

Responsibilities

Lead coordination and documentation for process improvement and risk mitigation initiatives within ACH Payments.
Design and execute projects affecting ACH processing capabilities in partnership with technology teams.
Analyze current operations to identify improvements and implement sustainable solutions.
Act as a liaison with internal stakeholders to foster relationships and resolve issues.
Oversee daily operational activities including client profile management and issue resolution.
Coordinate User Acceptance Testing (UAT) for ACH enhancements and new projects.
Maintain and enhance operational documentation for day-to-day processes.

Benefits

Comprehensive health and wellness benefits.
Retirement plans to support long-term savings.
Educational assistance and training programs for career development.
Income replacement for qualified employees with disabilities.
Paid maternity and parental bonding leave.
Paid vacation, sick days, and holidays.

Full Job Description

Responsibilities:

Own and lead coordination, documentation, tracking and delivery of process improvement, risk mitigation and other initiatives within ACH Payments.
Own the operational design, execution and readiness activities for complex projects impacting ACH processing capabilities, partnering with technology and other stakeholders to support successful enterprise delivery.
Analyze current-state operational and business processes, identify efficiency and control improvement opportunities and lead end-to-end implementation of sustainable solutions.
Act as a key liaison with internal stakeholders and partner teams, building strong working relationships to drive alignment, resolve issues and deliver results.
Manage day-to-day operational activities, including client profile setup and maintenance, research, investigations and issue resolution, as needed.
Lead and coordinate User Acceptance Testing (UAT) for ACH-related enhancements, changes and new initiatives.
Develop, maintain and enhance procedures, process flows, and operational documentation to support business-as-usual operations and change management.
Proactively identify operational, regulatory and process risks, escalating and addressing issues appropriately.
Stay informed on banking and payments industry trends and assess their impact on ACH operations and strategy.

Qualifications:

Extensive experience supporting ACH payment services, including a strong working knowledge of NACHA operating rules and guidelines.

Solid understanding of payment file formats and end-to-end ACH transmission and processing workflows.
Demonstrated experience representing operations team in large enterprise projects, with accountability for operational design, controls, and post-implementation stabilization.
Proven experience leading business analysis, process improvement and initiatives within an ACH payments environment.
Demonstrated ability to independently manage complex initiatives with minimal oversight while delivering high-quality results.
Strong critical thinking skills, with the ability to challenge existing processes and recommend effective alternatives.
Excellent organizational and prioritization skills, with the ability to manage multiple concurrent initiatives in a fast-paced environment.
Demonstrated ability to influence, coordinate and direct activities across teams without direct authority.
Strong problem-solving, negotiation and conflict management capabilities.
Professional, effective written, verbal and interpersonal communication skills, with experience communicating at multiple organizational levels.
Sound and timely decision-making skills that demonstrate judgment, flexibility and resourcefulness.
High level of integrity, customer focus and accountability.
Self-starter with a strong sense of ownership and commitment to continuous improvement.

Education:

Bachelor's degree or equivalent relevant experience.

The typical base pay range for this role is between $84K - $106K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

About MUFG Bank, Ltd.

MUFG Bank, Ltd. Careers

There has never been a better time to join the global team at MUFG Bank, Ltd., a premier institution recognized for its leadership in the financial sector. MUFG Bank, Ltd. offers a plethora of job opportunities that cater to a variety of skills and interests, all while fostering professional growth and innovation.

Work You’ll Do

Join MUFG Bank, Ltd.'s distinguished team to assist some of the most sophisticated clients in navigating their financial landscapes. At MUFG Bank, Ltd., team members lead from a unique position in the marketplace, at the crossroads of financial expertise, industry knowledge, and digital innovation. Engage with a global team of business and financial advisors to help clients master their economic strategies and challenges. Collaborate with the largest group of finance professionals in the industry – a network that spans across continents offering unmatched opportunities for networking and professional development.

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The team is dedicated to building a leading Advisory group to guide some of the most renowned companies through their financial strategies using innovative solutions.

Do Innovative Work

Be part of a team that delivers targeted financial solutions through a depth and breadth of consulting experience and innovation that’s second to none.

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Advance your career as far as your ambition can take you with limitless opportunities supported by unmatched training, development, and certification support.

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The MUFG Bank, Ltd. Alliance

The combined service capabilities, global scale, and joint solution development enable clients to overcome challenges and lead transformation in their industries. Clients worldwide turn to MUFG Bank, Ltd. for new strategies and financial solutions to drive growth and success in the digital era.

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