Ensign Group

Accounts Receivable Resource

Ensign Group$80K — $95K *
US-AnywhereRemote in Dallas, TX
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as a Business Office Manager in skilled nursing facilities (SNF) or long-term care (LTC) settings.
  • Strong expertise in Accounts Receivable and Revenue Cycle management.
  • Experience in training, coaching, and influencing others effectively.
  • Ability to work across multiple facilities or support teams.
  • Strong analytical skills to interpret data and inform action plans.
  • Excellent communication skills to hold team members accountable.
  • Self-directed and proactive in seeking solutions and improvements.

Responsibilities

  • Train and coach Business Office Managers (BOMs) on Accounts Receivable and revenue cycle processes.
  • Conduct site reviews to identify gaps and compliance risks in billing practices.
  • Utilize data analytics to drive improvements in revenue cycle metrics.
  • Hold BOMs accountable for adherence to policies and performance standards.
  • Assist in resolving complex payer issues and denial management.
  • Standardize best practices for revenue cycle management across facilities.
  • Identify systemic issues and implement sustainable improvement solutions.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Company-provided life insurance.
  • 401(k) retirement plan with company match.
  • Paid sick leave and vacation days.
  • Opportunities for professional growth through training and development programs.
Full Job Description
Accounts Receivable Resource

Position Type: Full Time, exempt employee.

Salary: $80,000 - $95,000 annually, DOE.

Location:Only seeking candidates who reside locally in the Dallas-Fort Worth Metroplex.Travel required to support our locations in the Dallas/Fort Worth Metroplex.

About the Opportunity:

We are seeking an experienced Accounts Receivable Resource leader to support multiple skilled nursing facilities across the Dallas/Fort Worth market. This is not a traditional billing role. As an AR Resource (ARR), you will operate at a higher level of impact by training, coaching, and developing Business Office Managers (BOMs) while ensuring strong revenue cycle performance across 5-6 operations. You will not be responsible for daily billing execution. Instead, you will guide, guard, and govern the systems that drive results.

This role is ideal for someone who has mastered the business office and is ready to expand their impact by developing others and driving systemic improvement.

Job Duties and Responsibilities include, but are not limited to:
  • Coach BOMs on all Accounts Receivable/revenue cycle systems including billing, collections, posting, and compliance.
  • Build capability, not dependency, through structured site visits and ongoing coaching.
  • Conduct site reviews to identify billing gaps, posting errors, and compliance risks.
  • Use data (AR aging, DSO, cash collections, bad debt) to drive action and improvement.
  • Hold BOMs accountable to policies, workflows, and performance expectations.
  • Address breakdowns directly and ensure corrective action is taken.
  • Assist with escalated payer issues and denial trends.
  • Engage directly with health plan representatives when needed.
  • Reinforce best practices across all assigned operations.
  • Identify systemic issues and help implement sustainable solutions.
  • Travel required within the Dallas/Fort Worth Metroplex market.

Preferred Qualifications:
  • 5+ years as a Business Office Manager in SNF/LTC.
  • Strong Accounts Receivable and Revenue Cycle expertise.
  • Skilled nursing facility or long-term care experience is required.
  • Proven ability to train, coach, and influence others.
  • Experience working across multiple facilities or supporting teams.
  • Ability to analyze data and translate it into action.
  • Strong communication skills, including ability to hold others accountable.
  • Self-directed learner who seeks answers and drives improvement without waiting for direction.
  • Experience with PointClickCare (PCC), Medicare, Medicaid (Texas), managed care billing, and multi-site oversight or regional support role, is preferred.


What Success Looks Like:
  • BOMs become more capable, independent, and effective.
  • AR metrics improve across assigned facilities (Cash, DSO, Bad Debt).
  • Systems are consistent, accurate, and proactively managed.
  • Issues are identified early and resolved before becoming losses.


Additional Information:
  • Pre-employment background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.

Job ID:1482

About Ensign Group

The Ensign Group, Inc. is a holding company that provides healthcare services through its subsidiaries. The company's subsidiaries operate skilled nursing, assisted living, home health and hospice, and other healthcare facilities. Ensign Group's subsidiaries also provide rehabilitative therapy services, laboratory services, and other healthcare-related services. The company was founded in 1999 and is headquartered in San Juan Capistrano, California.
Learn more about Ensign Group
Size
25,900 employees
Market Cap
$5.2 billion
Industry
Net Income
$170.4 million
Founded
1999
5 Year Trend
+9.7%
Revenue
$2.4 billion
NASDAQ

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