Ensign Group

Accounts Receivable Resource

Ensign Group$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as Business Office Manager in skilled nursing facility (SNF) or long-term care (LTC) setting
  • Strong expertise in Accounts Receivable and Revenue Cycle
  • Experience in training and coaching others for improved performance
  • Ability to analyze AR data and implement actionable improvements
  • Understanding of PointClickCare (PCC), Medicare, Medicaid, and managed care billing processes

Responsibilities

  • Coach Business Office Managers on revenue cycle systems and compliance
  • Conduct site reviews to identify billing gaps and compliance risks
  • Drive improvement initiatives using AR metrics such as DSO and cash collections
  • Hold BOMs accountable to established policies and performance expectations
  • Address operational breakdowns and implement corrective actions
  • Assist with escalated issues regarding payers and denials
  • Identify systemic issues and assist in sustainable solutions

Benefits

  • Medical, dental, and vision coverage
  • Company-provided life insurance
  • 401(k) plan with company match
  • Generous sick and vacation leave
  • Commitment to employee professional growth through training and seminars
Full Job Description
Accounts Receivable Resource

Position Type: Full Time, exempt employee.

Salary: $80,000 - $95,000 annually, DOE.

Location:Only seeking candidates who reside locally in the Dallas-Fort Worth Metroplex.Travel required to support our locations in the Dallas/Fort Worth Metroplex.

About the Opportunity:

We are seeking an experienced Accounts Receivable Resource leader to support multiple skilled nursing facilities across the Dallas/Fort Worth market. This is not a traditional billing role. As an AR Resource (ARR), you will operate at a higher level of impact by training, coaching, and developing Business Office Managers (BOMs) while ensuring strong revenue cycle performance across 5-6 operations. You will not be responsible for daily billing execution. Instead, you will guide, guard, and govern the systems that drive results.

This role is ideal for someone who has mastered the business office and is ready to expand their impact by developing others and driving systemic improvement.

Job Duties and Responsibilities include, but are not limited to:
  • Coach BOMs on all Accounts Receivable/revenue cycle systems including billing, collections, posting, and compliance.
  • Build capability, not dependency, through structured site visits and ongoing coaching.
  • Conduct site reviews to identify billing gaps, posting errors, and compliance risks.
  • Use data (AR aging, DSO, cash collections, bad debt) to drive action and improvement.
  • Hold BOMs accountable to policies, workflows, and performance expectations.
  • Address breakdowns directly and ensure corrective action is taken.
  • Assist with escalated payer issues and denial trends.
  • Engage directly with health plan representatives when needed.
  • Reinforce best practices across all assigned operations.
  • Identify systemic issues and help implement sustainable solutions.
  • Travel required within the Dallas/Fort Worth Metroplex market.

Preferred Qualifications:
  • 5+ years as a Business Office Manager in SNF/LTC.
  • Strong Accounts Receivable and Revenue Cycle expertise.
  • Skilled nursing facility or long-term care experience is required.
  • Proven ability to train, coach, and influence others.
  • Experience working across multiple facilities or supporting teams.
  • Ability to analyze data and translate it into action.
  • Strong communication skills, including ability to hold others accountable.
  • Self-directed learner who seeks answers and drives improvement without waiting for direction.
  • Experience with PointClickCare (PCC), Medicare, Medicaid (Texas), managed care billing, and multi-site oversight or regional support role, is preferred.


What Success Looks Like:
  • BOMs become more capable, independent, and effective.
  • AR metrics improve across assigned facilities (Cash, DSO, Bad Debt).
  • Systems are consistent, accurate, and proactively managed.
  • Issues are identified early and resolved before becoming losses.


Additional Information:
  • Pre-employment background screening required.

What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.

Job ID:1682

About Ensign Group

The Ensign Group, Inc. is a holding company that provides healthcare services through its subsidiaries. The company's subsidiaries operate skilled nursing, assisted living, home health and hospice, and other healthcare facilities. Ensign Group's subsidiaries also provide rehabilitative therapy services, laboratory services, and other healthcare-related services. The company was founded in 1999 and is headquartered in San Juan Capistrano, California.
Learn more about Ensign Group
Size
25,900 employees
Market Cap
$5.2 billion
Industry
Net Income
$170.4 million
Founded
1999
5 Year Trend
+9.7%
Revenue
$2.4 billion
NASDAQ

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