Account Supervisor

RevHealth

$70K — $95K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-4 years of pharmaceutical agency experience
  • Strong attention to detail managing diverse projects
  • Proven supervisory and mentoring abilities
  • Experience managing and nurturing client relationships
  • Outstanding oral, written, and interpersonal communication skills
  • Familiarity with product launches
  • Proficiency in Veeva, Ziflow, or similar digital routing platforms
  • Exceptional financial management within budget constraints

Responsibilities

  • Lead daily activities as the agency's voice for client brands
  • Provide project leadership, ensuring preparedness and accuracy
  • Build rapport with team members while fostering collaboration
  • Mentor Account Managers and Project Coordinators for their development
  • Identify new business opportunities within existing accounts
  • Generate project estimates and collaborate on timelines
  • Translate client expectations to the agency team through briefs
  • Monitor and review project budget performance
  • Assist in developing scopes of work and tactical brand strategies

Benefits

  • Healthcare Coverage with four medical options plus dental and vision
  • 401(k) Plan with a competitive matching structure
  • Company-Paid Life Insurance for added family protection
  • Generous Flexible Paid Time Off for better work-life balance
  • Additional perks and ancillary benefits available
Full Job Description
About the role

The Account Supervisor will be a driving force behind day-to-day activities on a client brand. The Account Supervisor is the central hub of the team, leading the development of client projects. This role provides an excellent opportunity for learning and career growth within RevHealth's growing business.

What you'll do

  • Demonstrate confidence and authority as the day-to-day voice of the agency team.
  • Model project leadership-prepared and proactive, thorough and accurate.
  • Establish rapport and trust with a range of staff members assigned to your account(s) - acknowledging the expectations of others, identifying team and project needs, remaining open to considering multiple points-of-view.
  • Provide mentorship and guidance to Account Managers, Project Managers and Project Coordinators, facilitating their growth and development.
  • Actively identify new business opportunities within existing accounts and through other contacts.
  • Generate internal project estimates and collaborate with PM/PC to develop timelines.
  • Translate client needs and expectations to internal agency team through project brief development and internal meetings and communications with the cross-functional agency team.
  • Monitor project estimate vs. actual time and cost accruals.
  • Review monthly account billing for accuracy and completeness in accordance with client PO(s).
  • Assist in the development and approval of scopes of work (project descriptions, assumptions, estimates).
  • Assist in tactical planning and brand strategy.

Requirements

  • 3-4 years of pharmaceutical agency experience
  • Strong attention to detail with the ability to manage a diverse range of project
  • Proven supervisory experience and mentoring skills
  • Detail oriented with the ability to manage a wide variety of projects and team members
  • Experience managing and nurturing client relationships
  • Outstanding communication skills: oral, written, and interpersonal
  • Experience with product launches
  • Proficiency in Veeva, Ziflow, or other digital routing and MLR platforms
  • Exceptional financial management capabilities within budget constraints


What Mattersat RevHealth:

Leave your fingerprint - Your voice, your mind, your mark-they matter. Bring your creativity, perspective, and passion into everything you do.

Show up like it's Day 1 - Show up like you have something to prove, something to discover, and something to protect-treating the work and the company like it's yours to shape

Give it and take it as a gift - Whether it's a compliment or constructive feedback, use it to grow.

Progress over process - Don't hide behind the system-use it as an accelerator. Stay agile, push for what matters, and harness the latest technology to keep us ahead.

Own the We - Collaboration starts with you. Ask tough questions, take responsibility, and build something greater-together.

Drink the good stuff - Celebrate the wins-and the tries.

Do the right thing - If it feels right or wrong, it is.

At RevHealth, we offer a comprehensive benefits package designed to support your well-being and financial security. Our benefits include:

  • Healthcare Coverage - Four medical insurance options, plus dental and vision plans.
  • 401(k) Plan - RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%.
  • Company-Paid Life Insurance - Providing peace of mind for you and your loved ones.
  • Generous Flexible Paid Time Off - Supporting work-life balance.
  • Additional perks and ancillary benefits are also available.

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