Account Supervisor, Digital

Infinite Global

$84K — $94K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of five years experience in digital communications, specifically in B2B
  • Proven expertise in LinkedIn strategy and execution, with knowledge in Instagram and X
  • Strong writing skills for long-form content targeting senior professional audiences
  • Working knowledge of SEO and developing understanding of GEO
  • Data-driven with experience in analytics for performance measurement
  • Understanding of how digital and earned media work together in communications
  • Confidence and credibility in presenting to senior audiences
  • Collaborative and experienced in integrated client team environments
  • Interest in professional services sector and strategic digital thinking for clients

Responsibilities

  • Lead digital strategy and execution for B2B professional and financial services clients
  • Develop and manage digital-first content strategies and create high-quality long-form content
  • Apply SEO and GEO insights to enhance content strategy and visibility
  • Use analytics to measure and communicate the ROI of digital programs
  • Act as digital counsel to senior stakeholders to educate on social media and search visibility
  • Collaborate with design teams to develop professional visual content
  • Contribute to client strategy sessions and new business pitches with digital insights
  • Identify opportunities for optimization in the agency's digital offerings
  • Support team development through training on digital best practices
  • Commit to continuous personal and professional growth in digital skills

Benefits

  • Collaborative work environment where your ideas are valued
  • Opportunity to work with leading global law firms and professional services
  • Focus on professional growth with mentorship opportunities and planning sessions
  • Hybrid work schedule with flexible remote options
  • Stipends for home office setup, smartphone contracts, and device upgrades
  • Comprehensive health, dental, and vision insurance paid by the company
  • 401k with competitive company matching
  • Flexible benefit stipend for various personal needs
  • Generous paid time off policies and volunteer paid time
  • Thorough onboarding and continuous training throughout employment
Full Job Description
What we're looking for

  • A digitally fluent communications professional to lead the planning and execution of integrated digital programs across a portfolio of B2B and professional services clients. Ideal candidates will have a minimum of five years' experience spanning social media strategy, content development, and digital program execution with a strong grounding in B2B and, ideally, professional or financial services contexts.
  • This is a practitioner-meets-strategist role: you should be as comfortable building a LinkedIn content program or advising on GEO and SEO fundamentals as you are presenting a clear ROI case to a law firm Partner or a financial services executive who is new to social.


What you'd do

  • Lead digital strategy and execution across a portfolio of B2B clients spanning both professional services and financial services, including development and management of organic and paid social media programs on LinkedIn, Instagram, and X.
  • Develop and manage digital-first content strategies; create and edit high-quality long-form content including thought leadership articles, executive posts, web copy, and campaign copy that reflect clients' brand voice and business priorities.
  • Apply SEO and GEO knowledge to inform content strategy and help clients build visibility in both traditional search and AI-generated results; stay ahead of best practices as these disciplines evolve.
  • Use data and analytics to measure, evaluate, and communicate the impact of digital programs; develop clear, compelling reporting that demonstrates ROI and builds client confidence in digital investment.
  • Serve as a credible digital counsel to senior stakeholders, including law firm Partners and financial services executives, explaining the business case for social media and search visibility in terms that resonate with non-marketing audiences.
  • Collaborate closely with the design team to brief, develop, and deploy visual content that is on-brand, platform-appropriate, and suited to a professional B2B context.
  • Partner with account leads and integrated client teams as an embedded digital specialist; contribute to client calls, strategy sessions, and planning documents where digital programming is a component.
  • Participate in new business pitches; bring fresh digital thinking to proposals and present digital strategy and tactics to prospective clients with clarity and confidence.
  • Proactively identify opportunities to optimize and evolve the agency's existing digital offer; introduce new tools, platforms, and approaches where they add client value.
  • Support the upskilling of the US team by sharing digital expertise, contributing to internal training, and serving as a go-to resource on digital best practices across the organization.
  • Commit to continuous learning and improvement of professional and digital skills; stay current on platform developments, algorithm changes, and emerging digital communications trends.
  • Lead by example; demonstrate behaviors consistent with Infinite's values (integrity, agility, compassion, and courage).


Why we want you

  • You have a minimum of five years' experience in digital communications, with a proven track record spanning social media strategy, content development, and digital program execution in B2B environments.
  • You have deep expertise in LinkedIn strategy and execution, including organic content programs and paid social, with familiarity across Instagram and X in a professional context.
  • You are a strong copywriter with the ability to produce long-form content such as thought leadership articles, executive LinkedIn posts, and web copy for senior professional audiences.
  • You have a working knowledge of SEO fundamentals and a developing understanding of GEO, and you know how to apply both in client content strategy and counsel.
  • You are data-driven, with experience using analytics platforms to measure performance, generate insights, and communicate ROI in terms that resonate with non-marketing decision-makers.
  • You understand how earned media and digital programs work together to support broader communications objectives; grounding in external communications is a genuine differentiator.
  • You are a confident, credible communicator and can present to senior professional audiences on topics that may require persuasion or education.
  • You are collaborative and experienced working within integrated client teams alongside account managers, PR practitioners, and creative professionals.
  • You are genuinely curious about and interested in the professional services sector, and you take pride in bringing strategic digital thinking to clients who may be newer to social.
  • Experience in professional services, legal, financial services, or related industries is strongly preferred.


What we offer

  • Friendly and highly collaborative working environment where your voice will be heard and your ideas will count.
  • Opportunity to work with leading law firms and professional services firms on a global scale within an international network.
  • A focus on growth and professional development: twice annual professional planning sessions, regular access to leadership and mentorship opportunities.
  • Hybrid work schedule; two days in the office with three optional work-from-home days per week.
  • One-time stipend for your at-home work set-up; monthly stipend for your smartphone contract and a stipend to upgrade your device every three years.
  • Competitive salary and customizable benefits package including:
    • 100% company paid health, dental and vision insurance coverage
    • 401k with competitive company match
    • Monthly benefit stipend that can be used for health and wellness, transportation, student loan repayment or charitable contributions
    • Employee Assistance Program and free annual membership to the Calm app
  • Ample time off: 15 vacation days, 10 annual company holidays, nine days paid sick leave, one personal day and an "on call" period between Christmas and New Year's.
  • Unlimited paid time off to volunteer and 100% matching of charitable contributions up to $1,000 per year.
  • Thorough onboarding and training process that extends throughout your tenure with the company.


The current annual base salary range for this position is $84,000-$94,000. Individual compensation varies based on job related factors, including relevant experience, qualifications, skills, seniority, geographic location, performance, revenue-based metrics, and business or organizational needs. The range listed is just one component of Infinite Global's total compensation package for employees.

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