Account Supervisor, CME

Ogilvy Health US

$65K — $115K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of pharmaceutical/healthcare experience in agency or marketing account management
  • Strong knowledge of healthcare and pharmaceutical industry practices
  • Excellent interpersonal skills for effective communication and team collaboration
  • Demonstrated strategic potential and interest in planning
  • Strong organizational skills with the ability to prioritize tasks effectively
  • Proactive attitude towards problem-solving and solutions
  • Experience in financial management and project profitability, including budget estimates
  • PAAB and ASC experience required for Canadian accounts.

Responsibilities

  • Oversee project delivery from initiation to completion, ensuring team alignment
  • Ensure high-quality communication products are delivered on time and within budget
  • Assist Account Directors in developing brand strategy and linking projects to strategic goals
  • Review project briefs and prepare detailed IMPACT briefs as necessary
  • Coordinate team efforts across creative, client, and technical stakeholders
  • Manage day-to-day client relations and assist in proposal preparation for new business
  • Facilitate financial follow-up and timely identification of budget overages when necessary
  • Support Account Directors in workshop planning and strategic consulting efforts
  • Guide and mentor Account Managers and Senior Account Managers in their growth.

Benefits

  • Empowerment through tools and training opportunities
  • Autonomy to seek innovative solutions and processes
  • Support from a network of expert colleagues across the Ogilvy network
  • Opportunities to produce meaningful work and collaborate with a respected team
  • Celebration of employee achievements and contributions.
Full Job Description

About the Role:

The Account Supervisor is responsible for project delivery, following the process and supervising the team from project initiation to delivery. Account Supervisors must be proactive in running initiatives while still being a team player and supporting the account team with delivering on client expectations. Account Supervisors will focus on developing their strategic planning skills by assisting Account Directors or Senior Account Directors in building workshops and writing strategic and tactical plans.

What You'll Do
  • Oversee the team in managing ongoing project progress, content and client priorities and know where projects are at all times.
  • Ensure delivery of high-quality communication products, on time and on budget, while managing and ensuring quality of our services to Clients (attention to detail, updated status and budget reports, organized communication, responsiveness)
  • Support the Account Director in developing the brand strategy, and ensure all projects link back to strategy
  • Review project briefs and develop IMPACT briefs as required
  • Coordinate efforts of the projects between creative, studio, clients, programmers etc. and manage/adjust priorities in partnership with the Account Director
  • Support the Account Director in managing day-to-day on accounts, ensuring a positive relationship with clients and prepare proposals for new business or new ideas
  • Ensure financial follow-up and billing requests internally (including budgets recaps and flagging overages to Account Directors in a timely fashion)
  • Assist Account Directors in workshop planning, brand planning and strategic consulting for client growth and ensure strategy is carried through to projects.
  • Guide and oversee the growth and development of Account Managers and Senior Account Mangers as appropriate

What You'll Need
  • 3+ years related pharmaceutical/healthcare experience from agency, marketing and/or medical education account management experience
  • Knowledge of healthcare and pharmaceutical practices
  • Excellent interpersonal skills
  • Strong strategic potential and interest
  • Strong organizational skills with the ability to plan and prioritize effectively
  • Proactive, can-do attitude to finding solutions.
  • Self-motivation, willingness to stay up to date in a fast-paced environment, engagement, and persistence.
  • Ability to listen, learn and add value
  • For Canadian Accounts: PAAB and ASC experience and negotiation skills
  • Experience in building estimates and managing project profitability, financial management abilities.
  • Ability to work independently and to take ownership while being a team player and mindful of others (partnership attitude).
  • Meticulous attention to detail and a service attitude
  • To apply the Company's ideals to all decision-making business approaches.

How We'll Support You

Ogilvy Health celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools and training opportunities you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Salary Range

$65,000-$115,000 CAD

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