Account Supervisor

Big Spaceship

$100K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in client brand management; 3 years in integrated marketing at an agency
  • Experience managing client relationships on set during production
  • Proven ability to present engaging strategic solutions across digital and social platforms
  • Demonstrated entrepreneurial spirit with both macro and micro operational skills
  • Exceptional communication and presentation capabilities
  • Successful track record in selling cross-disciplinary projects

Responsibilities

  • Serve as primary day-to-day contact for clients, fostering strong relationships
  • Lead or support the development of online video, digital, and social campaigns
  • Collaborate with team to create strategic business insights and recommendations
  • Drive initiatives while embodying the agency's core values
  • Translate client feedback into actionable next steps for the team
  • Conduct thorough brand and competitive research to inform strategy
  • Ensure high-quality creative work by leveraging client and market knowledge
  • Manage account finances, contracts, and administrative tasks efficiently
  • Solve daily account issues to ensure smooth operations
  • Collaborate across agency disciplines for project excellence
  • Deliver creative presentations that uphold professional standards

Benefits

  • Comprehensive health benefits package
  • Flexible work arrangements
  • Professional development opportunities
  • Collaborative and innovative work environment
  • Access to cutting-edge tools and technology
Full Job Description
We9re looking for an Account Supervisor to work across two major brands - a social AOR operating at the intersection of tech and culture and a project based Financial Services account leading the world of brand-led Credit Cards. You9ll serve as a senior day-to-day client partner - equally comfortable shaping brand strategy and rolling up your sleeves to execute across the media spectrum. The ideal candidate works fluidly across disciplines, thrives in fast-moving environments, and brings both rigor and curiosity to everything they do.

Role + Responsibilities
  • Own senior client relationships and serve as a trusted, proactive day-to-day partner.
  • Lead multiple integrated workstreams with clear ownership, accountability, and strong operational rigor.
  • Run internal and client meetings with clear structure, strategic POVs, and actionable next steps.
  • Develop strategic recommendations grounded in client business goals, brand context, category trends, competitive landscape, and paid or organic media best practices.
  • Lead campaign development across the media landscape from brief through production and launch.
  • Shape high-quality creative briefs and translate client feedback into clear direction for internal teams. Ensure all creative deliverables and presentations meet the highest standards of quality and professionalism.
  • Manage timelines and project finances across cross-functional teams.

Requirements
      • 5+ years in a client-facing agency role, with at least 3 years managing integrated marketing campaigns
      • Strong experience in Social Media campaigns and Brand Strategy projects (from positioning to RTB development to Playbook development)
      • Strong experience with Financial Services brands
      • Proven ability to present and sell strategic, cross-disciplinary creative work
      • Excellent communication, presentation, and organizational skills
      • Flexible by nature - able to lead brand strategies while getting into the details when it counts

Benefits

The salary band for this role is $100,000 - $120,000. Where a prospective new hire9s base salary will fall within this band depends on several factors including their qualifications and experience, the skill level required in the role, market rates, and the salaries of existing crew members at Big Spaceship within the same role to maintain equity.

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