Job Description:Position Summary:This position is responsible for leading and achieving profitable growth and margin management of the assigned programs/customers to drive profitability and growth. This includes developing, maintaining and establishing the customer relationship while also being responsible for achieving established priorities and goals.
Primary Responsibilities:- Responsible for commercial management of assigned customer(s)
- Market share, competitor programs, overall value of addressable market
- Competitor market information and important changes in their business efforts
- Full cycle plan and backlog details
- Revenue performance versus commitments over business plan horizon
- Plans to achieve profitability targets and growth commitments
- Responsible for overall accuracy and fidelity of commercial documents throughout our systems.
- Responsible for overall day to day front line relationship (buyer/engineer up to senior buyers/engineers)
- Responsible for achieving the assigned profitability and growth targets for assigned customer(s)
- Responsible for achieving sales task target for assigned customer(s)
- Responsible for partnering with cross functional groups to establish target programs and strategies to win.
- Responsible for partnering with cross functional groups to grow profitability on awarded programs.
- Participate in the development of and execute strategic plan for the customer and/or product to achieve profitable growth targets within the region and globally
- Responsible for communicating strategies to win and business opportunities to leadership for approvals.
- Contribute to management of customer business plan or productivity programs internally and externally
- Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
- Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
- Support Finance in tracking of formal amortization schedules with customers
- Lead and develop cross-functional customer relationships with all disciplines
- Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
- Develop and lead price negotiations with the customer ensuring consistency at the customer level
- Support and mentor Account Managers and Sales Analysts
- Understands and properly utilizes required internal and external systems and procedures.
- May, on occasion, be required to perform duties other than those specified in this description
Education and Qualifications:- Bachelor's Degree required in business, economics, finance, engineering or similar
- 3 - 5 years of experience as an account manager working with automotive OEM customers and demonstrated ability to be autonomous in customer management
- Understanding of OEM manufacturing and assembly environments
- Technical knowledge to discuss product capabilities in detail with all OEM customer functions
- Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
- Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
- Strong verbal and written communication skills with exceptional negotiating abilities
- Project management skills are desired with excellent ability to prioritize, multitask and organize
- Ability to articulate complex business case proposals to internal and external management and influence decision making
- Strong, polished presentation and negotiation skills
- Proficient in Microsoft Office
- Willingness and ability to travel, as necessary
Work Environment/Work Conditions:- Professional Office Environment
- Must wear proper personal protection equipment while on manufacturing floor
- Travel to manufacturing facilities or customer locations when required
- Equipment used requires proper training on the potential for and avoidance of injury
Position Type:Regular
Additional Locations:Remote Status:Hybrid
