Account Manager

Teijin Automotive Technologies

$80K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering, Business, or related field, or equivalent experience.
  • Minimum 5 years of sales or account management experience in automotive, industrial, heavy truck, or manufacturing environments.
  • Working knowledge of OEM and Tier 1 customer requirements and processes.
  • Experience with plastics, composites, or engineered materials preferred.
  • Proficiency with customer portals (e.g., GM Supplier Power or equivalent).
  • Strong communication, organizational, and relationship-building skills.
  • Ability to travel to customer and company locations approximately 25%.

Responsibilities

  • Serve as the voice of the customer, relaying needs and concerns internally.
  • Manage assigned customer accounts and ongoing commercial activities.
  • Act as the primary customer contact for assigned accounts.
  • Identify growth opportunities within existing accounts.
  • Prepare customer quotations, coordinating pricing and cost inputs internally.
  • Lead customer scorecard management and reporting.
  • Develop presentations for customers on product applications.

Benefits

  • Opportunity to work in a growing organization that values innovation.
  • Exposure to diverse projects and customer interactions.
  • Collaborative work environment with cross-functional teams.
  • Potential for professional growth and skill development.
  • Flexibility with travel to strengthen customer relationships.
Full Job Description
Job Description
Essential Job Functions
  • Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.
  • Manages assigned customer accounts and supports ongoing commercial activities.
  • Serves as the primary customer contact for CSP on assigned customer accounts.
  • Identifies opportunities for incremental growth within assigned accounts.
  • Prepares and supports customer quotations; coordinates internally to obtain pricing, tooling, and cost inputs in customer and company systems.
  • Lead the management and reporting of customer scorecards.
  • Develops customer presentations for new or existing product applications.
  • Coordinates internal resources to support customer needs including but not limited to engineering, manufacturing, quality, and supply chain.
  • Lead the contract negotiation with assigned customers.
  • Ensures orders, quotes, and customer requirements are accurately processed.
  • Manages day-to-day customer issues, supports timely resolution and escalates when needed.
  • Supports program launches, engineering changes, and lifecycle management activities.
  • Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Qualifications and Requirements
  • Bachelor's Degree in Engineering, Business, or a related field, or equivalent experience.
  • Minimum of 5 years of sales or account management experience in automotive, industrial, heavy truck, or manufacturing environments.
  • Working knowledge of OEM and Tier 1 customer requirements and processes.
  • Experience with plastics, composites, or engineered materials preferred.
  • Proficiency with customer portals (e.g., GM Supplier Power or equivalent).
  • Strong communication, organizational, and relationship-building skills.
  • Ability to travel to customer and company locations approximately 25%.

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!

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