Amgen Inc

Account Manager/Specialty Account Manager - TAVNEOS- New Orleans, LA

Amgen Inc$145K — $215K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 3 years of relevant sales experience in pharmaceutical, biotech, or medical devices, or equivalent experience based on education level.
  • For a higher role, doctorate or master's degree with appropriate account management experience is preferred.
  • Demonstrated success in reimbursement navigation and site-of-care education is a plus.
  • Experience engaging with stakeholders in Rheumatology and Nephrology is highly desired.
  • Ability to adapt communication for diverse audiences and build strong customer relationships.

Responsibilities

  • Develop and implement a territory business plan to meet sales objectives.
  • Promote Tavneos ethically and in line with compliance guidelines.
  • Educate healthcare professionals on disease states and product information.
  • Build relationships with stakeholders, including physicians and care teams.
  • Engage in various healthcare delivery settings to drive product access and education.
  • Identify patient access challenges and work cross-functionally to address them.
  • Coordinate with internal teams to deliver tailored solutions for accounts.

Benefits

  • Comprehensive employee benefits package including health, vision, and dental coverage.
  • Retirement and Savings Plan with generous contributions from the company.
  • Discretionary annual bonus or sales-based incentive for field representatives.
  • Stock-based long-term incentives for performance.
  • Flexible work arrangements, including remote work options where applicable.
Full Job Description
Career Category
Sales
Job Description

Job Description

What you will do

Let's do this. Let's change the world. In this vital role you will be representing Tavneos to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care.

As a SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments.

Responsibilities:
  • Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
  • Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
  • Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
  • Build and manage strong relationships with a range of stakeholders across the patient care ecosystem-including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
  • Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
  • Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
  • Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
  • Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
  • Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
  • Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
  • Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
  • Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
  • Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
  • Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.

Basic Qualifications (Account Manager - Level 4)

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Basic Qualifications (Specialty Account Manager - Level 5)

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience

OR

Master's degree & 6 years of collective account management experience, sales, & commercial experience

OR

Bachelor's degree & 8 years of collective account management experience, sales, & commercial experience

OR

Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications:
  • Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
  • Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
  • Prior experience working in or with Rheumatology and Nephrology strongly preferred.
  • Familiarity with Tavneos - e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired.
  • Experience engaging within administrators - e.g., community practices, academic centers, IDNs, hospital systems.
  • Ability to collaborate effectively in a matrix environment, working cross-functionally with [Insert relevant roles - e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement].
  • Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
  • Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
  • Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.
  • High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
  • Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.


This position is open to candidates of various backgrounds and experience levels. The role level/title will be chosen based on the candidate's match to basic qualifications and level of experience required for this geography.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager - Level 4) $145,311 - $196,597 (Specialty Account Manager - Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible


Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Application deadline

Amgen's application deadline for this position is on 8/15; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Salary Range
USD - USD

About Amgen Inc

Amgen is a biotechnology company that develops and manufactures human therapeutics for various illnesses and diseases. The company is values-based and deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious diseases. They offer products for treating illness in the areas of oncology/hematology, cardiovascular, inflammation, bone health, nephrology, and neuroscience.

Amgen Inc Careers

Join the dynamic team at Amgen Inc, a biotechnology pioneer dedicated to discovering, developing, and delivering innovative human therapeutics. At Amgen, we offer more than just job opportunities; we invite you to be part of a culture of leadership, diversity, and innovation.

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At Amgen Inc, you will collaborate with some of the brightest minds in the industry, engaging in work that brings real solutions to patients worldwide. Our commitment to your career growth is evident in our professional development and leadership training programs designed to nurture your potential.

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Amgen Inc stands at the forefront of biotech innovation. Our team is constantly pushing the boundaries of science and technology. By joining us, you will contribute to a legacy of medical breakthroughs that improve the lives of millions.

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Amgen’s inclusive culture and commitment to diversity are integral to our success. We believe in empowering our employees with the skills and networking opportunities they need to thrive. Our team’s collaboration is the key to developing groundbreaking solutions.

Future-Proof Your Career

Amgen Inc offers a variety of career paths, from research and development to marketing and sales, providing near-limitless opportunities for advancement. Whether you are looking for a full-time position, an internship, or a leadership role, Amgen has a place for you. Our robust benefits package supports the well-being of our employees and their families, contributing to a fulfilling work-life balance.

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Learn more about Amgen Inc
Size
24,200 employees
Market Cap
$141.2 billion
Industry
Net Income
$7.2 billion
Founded
1980
5 Year Trend
+2.5%
Revenue
$25.4 billion
NASDAQ

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