Title: Account Manager

Position Summary:

The Account Manager will oversee assigned accounts. The Account Manager has the responsibility to develop short range goals for assigned accounts and act as the single point of contact for those assigned accounts. As the single point of contact this position will handle all commercial and technical questions from assigned account. The Account Manager will identify areas of market growth, contribute to sales revenue goals and enhance project margins.

Key Accountabilities:

• Recognize revenue growth areas within accounts and develop sales growth plans accordingly and track via CRM tool.
• Acts as primary contact for assigned accounts, avoids escalation via conflict resolution and handles all commercial and technical requests.
• Develops potential customers and markets via assigned accounts.
• Work with sales force on quote development. This includes specification review and interpretation and providing pricing on non-standard items (Special Application Quotes) and provide sales advice concerning bid strategies.
• Work with Regional Sales Managers and Business Development Managers on tracking quotes throughout the sales process.
• Accept all new orders through system. Initiate new orders into the internal order processing system and pass to Order Management team.
• Approve and provide pricing for any change order requests on existing orders not yet produced.
• Provide training for assigned accounts via custom training or utilizing the available programs.
• Create and conduct presentations for internal and external customers.
• Participates in product development projects within the organization bringing market knowledge and feedback.
• Manages all cross functional communication within the organization to provide a seamless experience to the assigned accounts
• Provide regular customer communications allowing for up to date open order reports and information

Basic Requirements: 

• Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
• Bachelor’s Degree in Business, Mechanical Engineering, Application Engineering, or Automotive Engineering and 3 years’ experience with inside sales or customer service with industrial equipment or 7 years’ experience with inside sales or customer service with industrial equipment.
• Ability to travel up to 50%.

Preferred Qualifications:

• Strong CRM skills to track sales opportunities and follows the sales funnel philosophy
• Strong knowledge in power systems and trends.
• Strong problem-solving skills on issues of diverse scope and high complexity where analysis of situations or data requires a review of a variety of factors.
• Strong ability to work under tight deadlines.
• Strong ability to work on multiple projects and/or assignments simultaneously.
• Good ability to read, analyze and interpret project specifications, periodicals, professional journals, technical procedures, or governmental regulations. 
• Strong ability to write reports and business correspondence. 
• Strong ability to effectively present information and respond to questions from individuals or groups of managers, clients, customers, and the general public.
• Good ability to work with mathematical concepts such as probability and statistical inference.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Good ability to read construction specifications and drawings
• Exceptional computer skills, proficient in MS Office (Word, Excel, Power Point)

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.