Account Manager

Pave$129K — $165K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in a customer-facing, quota-carrying role at a high-growth company.
  • Proven track record of exceeding revenue retention and growth targets.
  • Ability to thrive amid ambiguity and change without losing focus.
  • Strong relationship-building skills with senior stakeholders, including C-suite.
  • Data-driven approach to customer discussions and presentations.
  • Curiosity about compensation and total rewards for customers.
  • Bachelor’s degree required.

Responsibilities

  • Own a book of business, driving renewals and expansion revenue confidently.
  • Build trusted relationships with customers, anticipating their needs.
  • Collaborate with Customer Success Engineers to ensure measurable outcomes for clients.
  • Prepare for all conversations with relevant data and a strong perspective.
  • Foster a positive team culture centered on growth and accountability.

Benefits

  • Comprehensive medical, dental, and vision coverage for employees and families.
  • Unlimited PTO and flexible remote work options for a healthy work-life balance.
  • Lunch and dinner stipends along with stocked kitchens for convenience.
  • Quarterly education stipend for personal and professional development.
  • Robust parental leave for family support during crucial moments.
  • Commuter stipend to ease the journey for in-person collaboration.
Full Job Description
As an Account Manager, your mission will be to retain and drive revenue by ensuring your customers are maximizing the value from Pave's product offering. You will do this by setting the vision for your customers and partnering closely with Customer Success Engineers on executing on this vision. This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Customer Success, Product and Operations teams - to ensure we are driving revenue for Pave. What You'll Be Doing • Owning a book of business end-to-end, driving both renewal and expansion revenue with confidence and a clear point of view on every account • Building deep, trusted relationships with your customers, knowing their business well enough to anticipate their needs and connect them to the full value Pave can deliver • Partnering closely with our CSE and AM teams to ensure customers are getting real, measurable outcomes from Pave's product suite & AI Agent • Showing up to every internal and external conversation prepared with the right data, a strong perspective, and the executive presence to earn trust at any level of an organization • Contributing to a team culture built on positivity, growth, and accountability, raising the bar for what great customer partnership looks like at Pave What You'll Bring • 2+ years of experience in a quota-carrying, customer-facing role at a high-growth company • A demonstrated track record of over-performance against revenue retention and growth targets • The hustle and resilience to charge through ambiguity and frequent change without losing focus or momentum • Sharp relationship instincts and the ability to earn trust with senior stakeholders and economic buyers, up to and including the C-suite • A data-driven approach to customer conversations, always coming armed with the analysis needed to make a convincing argument • A growth mindset and genuine curiosity about compensation, total rewards, and the customers you serve • Bachelors degree obtained Compensation, It's What We Do. At Pave, we believe compensation should be as thoughtful as the people we hire. Your total rewards package includes meaningful equity, best-in-class medical, dental, and vision coverage, unlimited PTO, and region-specific benefits designed around your life - not just your role. Your level and compensation are determined by your experience and how you show up throughout the interview process. We're always happy to walk you through how we think about leveling - just ask. Targeted cash compensation for this role: P2: $129,000 OTE P3: $165,000 OTE Benefits @ Pave At Pave, growth isn't a perk - it's the point. As you develop, your role expands, your responsibilities deepen, and your compensation reflects the impact you're making. What we offer • Your Health, Fully Covered: Comprehensive medical, dental, and vision coverage for you and your family, with a range of options designed to meet you where you are. • Time That's Actually Yours: Flexible PTO and the freedom to work from anywhere in the world for up to a month - because life doesn't pause, and neither should you. • Fuel for the Work: Lunch and dinner stipends plus fully stocked kitchens, so you can stay energized without thinking twice about it. • Room to Keep Growing: A quarterly education stipend to invest in the skills and knowledge that matter most to you. • Support When It Matters Most: Robust parental leave so you can be fully present for the moments that count. • Getting Here, Made Easier: A commuter stipend to support the in-person collaboration that makes great work happen.

About Pave

Pave is a financial technology company that provides loans to consumers. The company was founded in 2012 and is headquartered in New York City. Pave offers personal loans to borrowers with limited credit histories or who may not qualify for traditional bank loans. The company uses a proprietary algorithm to assess creditworthiness and determine loan terms. Pave's loans are funded by institutional investors and are available to borrowers in 34 states. Pave was acquired by Cross River Bank in 2019.
Learn more about Pave
Size
50 employees
Industry
Founded
2012

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