Account Manager - Northeast

Carlsmed

$110K — $130K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred, or equivalent combination of education, training, and experience.
  • 3+ years of experience in medical devices, surgical, imaging, or a related field.
  • 1-3 years of spine experience and familiarity with medical devices sales strongly preferred.
  • Proven ability to manage a large territory and willingness to travel up to 60%.
  • Demonstrated success in customer relationship management.

Responsibilities

  • Support surgeon acquisition and adoption by training new clinics on the aprevo technology platform.
  • Develop and maintain strong relationships with healthcare providers and clinic staff.
  • Ensure timely collection of imaging and pre-surgical patient information.
  • Maintain the aprevo Certified Provider user base and increase utilization.
  • Partner with sales directors and marketing to drive awareness and lead program marketing efforts.
  • Communicate timely information to stakeholders regarding sales activities and market trends.
  • Develop clinical acumen to present aprevo clinical study data.

Benefits

  • 100% employer-paid medical, dental, and vision insurance premiums.
  • 401(k) plan with employer matching.
  • Unlimited paid time off (PTO).
Full Job Description
Position Description

The Account Manager (AM) is a key member of the commercial team, responsible for supporting sales growth and onboarding and servicing surgeons' clinics. Reporting to the Area Vice President (AVP) and collaborating closely with the Sales Directors (SD), the AM plays a pivotal role in driving revenue growth, ensuring seamless integration of aprevo technology, and enhancing customer satisfaction within the assigned territory. The ideal candidate will be located in the Northeast, preferably between Boston, MA and New York, NY.

Responsibilities

  • Support surgeon acquisition and adoption by training and onboarding new clinics, ensuring seamless integration of the aprevo technology platform into each surgeon's clinic, accelerating completion of initial 5 case CORE series.
  • Develop and maintain strong relationships with healthcare providers and clinic staff, including schedulers, office managers, and physician assistants.
  • Ensure timely collection of all required imaging and pre-surgical patient information to support surgery scheduling.
  • Maintain aprevo Certified Provider (aCP) user base while increasing aprevo utilization, and drive deeper penetration in approved accounts by developing new surgeon leads
  • Partner with sales directors and marketing to drive awareness by leading program marketing efforts with established and prospective accounts, including implementation of Personalized Spine Program education and outreach initiatives.
  • Communicate timely information to the AVP, SD, Marketing, and other stakeholders regarding field sales activities, events, changes, and trends to maximize sales, revenue, and marketing opportunities.
  • Develop and maintain aprevo procedure and product clinical acumen, including ability to present aprevo clinical study data to current and prospective customers
  • Update and maintain the CRM system daily, and all required weekly/quarterly activity reporting
  • Meet clinic and hospital regulations and requirements while performing responsibilities.


Skills

  • Outstanding written and verbal communication
  • Strong problem-solving abilities
  • Detail-oriented with excellent follow-through
  • Ability to work independently and as part of a team
  • Strong time management skills


Qualifications

  • Bachelor's degree preferred, or equivalent combination of education, training, and experience.
  • 3+ years of experience in medical devices, surgical, imaging, or a related field.
  • 1-3 years of spine experience and familiarity with medical devices sales strongly preferred.
  • Proven ability to manage a large territory and willingness to travel up to 60%.
  • Demonstrated success in customer relationship management.
  • Strong problem-solving skills and ability to collaborate effectively within a team.


Compensation

The anticipated annual base salary range for this position is $110,000 - $130,000. Individual compensation is determined based on factors such as experience, skills, education, certifications, and geographic location.

In addition to base salary, eligible employees may participate in incentive compensation programs and receive a comprehensive benefits package. Our benefits reflect our commitment to the health and well-being of our employees and their families and include 100% employer-paid medical, dental, and vision insurance premiums, a 401(k) plan with employer matching, and unlimited paid time off (PTO). Your recruiter can provide additional details about our total rewards package during the hiring process.

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