We are seeking an Account Manager to join our team at Koerber Pharma Software, Inc. The Account Manager is responsible for managing regional client relationships, driving account growth, and ensuring customer satisfaction. This role requires strong interpersonal skills, industry knowledge, and the ability to align customer needs with Körber's solutions. Your role in our team - You will own and manage a portfolio of regional accounts - Develop account plans and drive renewals, upsells, and cross-sells for our strategic accounts - Serve as the primary point of contact for customer communications and escalations - You will collaborate with Sales Engineers and Product teams to deliver value-based solutions - Monitor account health and proactively address risks or opportunities - Represent Körber at regional industry events and client workshops Your profile - You have a 2 - 4 years of experience in account management or customer success - Proven ability to manage multiple accounts and build long-term relationships - Strong understanding of pharma or life sciences industry preferred - Excellent communication, negotiation, and problem-solving skills - Strong organization and time management abilities - You are comfortable with CRM tools and digital communication platforms - Able to work collaboratively across teams and departments; global experience is a plus - Prior experience in software sales or life sciences is a plus - Your bachelor's degree in business, life sciences, or related field is preferred Your benefits - You will work in a modern work environment with open culture towards improvements and new ideas - You are part of a global operating company with a wide customer basis and a growing business - You profit from international cooperation within group-expert network to implement corporate wide concepts - You will work in a team who is focusing on customer requirements - You will get an attractive compensation package including health, dental, vision insurance and retirement plan Can you find yourself in this profile? Then you are right at Körber. We are looking forward to getting to know you! Körber Xperience (koerber.com)! Your working environment at Körber Körber Business Area Pharma is the leading provider for MES software to the pharmaceutical and biotech manufacturing industry. Our first in class Werum PAS-X software offering allows our customers to control and record the making of life saving therapies to ensure the best possible business and patient outcomes. We are seeking talented individuals as we look to transform our business and products to meet the constantly shifting demands of the ongoing revolution in factory digitization and automation."