The Senior Business Development Manager is responsible for managing and growing strategic customer relationships within postal organizations, with a strong focus on parcel processing automation and system integration. This role drives revenue through strategic account planning, new business development, and cross-functional collaboration, while ensuring a high level of customer satisfaction and long-term partnership. The position requires strong commercial acumen, deep operational knowledge of parcel processing environments, and the ability to translate customer needs into innovative, data-driven automation solutions that reduce manual labor and operating costs.

Your role in our team

• You will drive revenue growth through strategic account planning, execution, and pipeline development
• You will serve as the primary customer contact, managing relationships and resolving issues in collaboration with internal teams
• You will lead proposal development, ensuring parcel system layouts and solutions align with customer requirements
• You will collaborate cross-functionally with PMO, Engineering, B&P, and Service to deliver end-to-end parcel automation solutions
• You will identify new business opportunities through market research, industry insights, and customer engagement
• You will build and maintain long-term customer roadmaps aligned with shared strategic and commercial goals
• You will maintain accurate CRM records, forecasts, and sales reporting within required timelines
• You will act as a strategic liaison between customers and internal technical and commercial teams, managing risk and escalations as needed

Your profile

• You have 10+ years of experience in parcel automation business development, parcel systems sales engineering, or a related field
• You have deep knowledge of parcel sortation systems, parcel processing technologies, and package processing facility operations
• You have proven experience managing customer accounts and driving strategic growth initiatives
• You have the ability to independently originate, develop, and close complex opportunities from concept through award
• You have strong verbal and written communication skills with the ability to influence both technical and non-technical stakeholders
• You have excellent interpersonal, negotiation, decision-making, and problem-solving skills
• You have the ability to oversee, review, or develop parcel automation system layouts and solution designs

Education and Experience Qualifications

• You have a bachelor's degree in engineering or related fields
• You have advanced proficiency with CRM tools such as Salesforce and experience managing forecasts and pipeline reporting
• Knowledge of automation technologies and their application in material handling equipment
• You have a self-motivated, well-connected mindset with the ability to contribute strategically to company growth in the U.S. market

Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.

Your working environment at Körber

Körber is pioneering cutting-edge sorting technology and solutions that shape the future of mail and parcel automation across Europe, North America and Asia. Set new industry standards and champion customer-centric services and solutions with our dynamic parcel logistics team based in Irving, Texas, USA.

This full-time, exempt role offers a remote work setting, with up to 50% domestic travel.

Your benefits

• You will enjoy a flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays
• You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent
• You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs

Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!

Apply now and join our team!

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