Jack Morton Worldwide

Account Manager

Jack Morton Worldwide • $90K — $120K *
San Francisco, CA 94112In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6+ years of agency experience in experiential or event production
  • Proven track record of managing large-scale projects with multiple components
  • Ability to oversee multiple simultaneous workstreams effectively
  • Exceptional proficiency in project documentation and tracking
  • Comfortable navigating fast-paced, changing environments
  • Strong communication skills in writing and speaking
  • Willingness to travel frequently

Responsibilities

  • Support end-to-end project management for B2B technology conferences
  • Create and maintain project documentation, ensuring clarity and professionalism
  • Collaborate with the Account Director to translate client needs into actionable plans
  • Coordinate cross-functional teams to keep projects on track
  • Serve as the central point of contact for program management within the team
  • Manage client communications and documentation with precision
  • Identify additional value opportunities within existing projects

Benefits

  • Hybrid work model with options for San Francisco or Los Angeles
  • Opportunities for professional growth within a dynamic team
  • Collaborative and energetic work culture that values fun alongside hard work
  • Involvement in award submissions and case studies to showcase project successes
  • Engagement in a fast-paced environment with high-profile clients
Full Job Description
**Must be able to work hybrid in San Francisco; Los Angeles considered**

We're looking for a Senior Account Manager (experiential/events) who thrives where complexity meets pace and who brings the kind of instincts that can't be taught. Someone who brings order to chaos, earns the team's trust as the person who knows every detail, and delivers to a standard that makes clients feel effortlessly in control. If you're the kind of person others lean on to keep the engine running, this role was built for you.

You will be the operational core of a fast-moving account team, supporting the Account Director on well-known technology clients. Your portfolio will centre on brand activations, large-scale conferences, and multi-workstream programs running simultaneously. You're the person the team trusts completely to track every moving part, flag risks before they land, and deliver materials to a standard that reflects Jack Morton's reputation for excellence. You'll be embedded in a demanding environment where excellence is the baseline and agility is essential. Think large-scale experiential builds, compressed timelines, and a client who operates at the highest level - you'll need to show up to all of it.

You will be the connective tissue between creative, production, and client. The person who holds steady when things shift (and they will), brings calm to a team that runs hard, and always finds a path forward. Not because you were told to - but because that's who you are.

This is not a role for someone who waits for direction. You anticipate what's needed, build the tracker before you're asked, write the status update before the meeting.

What you'll be doing

Great Work
  • Support end-to-end project management across a portfolio of conferences and B2B technology programs, ensuring every workstream is tracked, and on time
  • Build and maintain comprehensive project documentation including timelines, budgets, trackers, decks, and status reports to a standard that instils client confidence
  • Partner closely with the Account Director to ensure client briefs are clearly translated into executable plans, with dependencies and risks identified upfront
  • Coordinate cross-functional agency teams (creative, production, strategy, operations) to keep programs on track and deliverables aligned to the original scope
  • Serve as the internal team's anchor point on day-to-day program management - the person everyone knows to copy for decisions, updates, and approvals

Grow Business
  • Develop a working understanding of client business priorities and event objectives to serve as a confident, credible day-to-day contact
  • Actively monitor project scope and flag changes or additions to the Account Director to protect budget, timeline, and margin
  • Prepare clear, polished client communications, agendas, recaps, briefing documents, and presentations, that reflect the quality clients expect from Jack Morton
  • Build trusted relationships with mid-level client contacts through reliability, responsiveness, and consistently excellent delivery
  • Identify opportunities to add value within the scope of existing engagements and surface them to the Account Director for consideration
  • Because we all love to see how we're doing, you'll partner with Brand Marketing to develop Award submissions and Case Studies

Drive Culture
  • Run tight, productive internal team meetings with clear agendas, documented actions, zero ambiguity on who owns what
  • You'll help create a team, pulling people from various departments and background together to have fun, and do cool shit together
  • Bring your own energy, perspective, and personality to a team that takes the work seriously and has fun doing it

What you bring

Non-Negotiables
  • 6+ years of agency experience in experiential or event production
  • Track record of managing projects at scale, whether you've managed entire expo floor or larger experiences with multiple components; must have a larger breadth of program management versus just booth execution
  • Proven ability to manage multiple simultaneous workstreams without dropping the ball
  • Exceptional command of project documentation including timelines, budgets, trackers, status decks, production schedules
  • Comfort operating in ambiguity and fast-changing environments without losing rigour
  • High standards for written and verbal communication across all formats
  • Comfortable with heavy travel

Strongly Preferred
  • Experience working on hyperscale tech client accounts
  • Familiarity with conference formats: keynotes, breakouts, partner summits, trade shows

About Jack Morton Worldwide

Jack Morton Worldwide is a global brand experience agency. We believe brands need extraordinary ideas that create emotional connections, fuel conversations and deliver business results. For more than 75 years, we have brought brands to life through event marketing, promotional marketing, sponsorship marketing, digital, social and mobile, content marketing and employee engagement. Jack Morton is part of the Interpublic Group of Companies, Inc. (NYSE: IPG), one of the world's largest advertising and marketing services organizations. With more than 800 employees in offices around the world, we deliver exceptional results for our clients in 70 countries.
Learn more about Jack Morton Worldwide
Size
800 employees
Industry
Media
Founded
1939
* Ladders Estimates

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