Job DescriptionPOSITION SUMMARYThe Account Manager II, AC Power, is responsible for developing and expanding the overall relationship with assigned Electrical Contractors, Consultants, and End Users for AC Power and Switchgear product opportunities. The Account Manager works closely with Thermal, Channel, and Service Sales Reps within the territory to further develop Vertiv's overall relationship with these accounts. Through regular customer visits the Account Manager establishes and strengthens key relationships with current and potential clients and develops/delivers presentation materials to illustrate their pains and propose meaningful solutions. The Sr. Account Manager organizes internal resources appropriate for each customer opportunity and delivers solutions which exceed customer expectations.
This position will contribute to the overall sales for Carolinas Factory Direct Office (FDO) covering western NC and SC. This role will specialize in AC Power and Switchgear accounts covering local contractors, engineers, and owners that utilize critical equipment in Data Center applications. The Account Manager II works independently, is creative, and a critical thinker. The Account Manager II is required to meet customer demands for innovative solutions to their data center service needs by analyzing documentation and sales reports that offer the most competitive plan to meet the customer's needs while meeting and exceeding sales quotas and business objectives. This role requires travel across the territory to build relationships and visit sites to propose solutions.
RESPONSIBILITIES- Develops and maintains a sales plan and pursuit strategy for each existing account and finds new opportunities and new clients, respectively.
- Develops new, and strengthens existing, relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders.
- Negotiates Vertiv product opportunities while also bringing in other team members to find and secure cross-selling opportunities.
- Manages the order to meet all customer and consultant requirements to maximize profitability to the office and company.
- Supports new company initiatives to help the company succeed.
- Achieves progressively increasing monthly, quarterly, and annual sales and orders quotas while actively managing an expanding pipeline of opportunities at least 3x assigned quota.
- Trains and mentors less experienced team members
MINIMUM QUALIFICATIONS- 5+ years of experience
- Bachelor's degree in Electrical Engineering, business, or related field preferred (or equivalent combination of education and experience).
- Proven successful experience in large account sales and account management in a similar industry.
- Understanding of electrical contractors, consultants, and end users for Data Center applications.
- Knowledge of critical support equipment operations for both thermal and power products.
- Brings customer-first mindset in external and internal collaborations.
- Demonstrated proficiency in actively managing and expanding orders pipeline at least 3X assigned quota, utilizing accepted CRM tools and best practices.
- Strong organizational skills, detail oriented, and ability to manage multiple priorities is required along with excellent problem-solving abilities.
- Proficiency in Microsoft Office suite.
- Team player with outstanding verbal and written communication skills.
PREFERRED QUALIFICATIONS- Business to business outside sales experience.
- Ability to interpret and understand electrical one-line diagrams and perform take-offs.
- Competence in all aspects of internal Vertiv sales and order entry functions and policies.
- Competency in all Vertiv products and services in line of business and adjacent lines of business to enable cross-selling.
PHYSICAL & ENVIRONMENTAL DEMANDS- No special physical requirements
TIME TRAVEL REQUIREDThe successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES- High-Performance Culture
- Customer Focus
- Operational Excellence
- Innovation
- Financial Strength
OUR BEHAVIORS- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
- Promote transparent & open communication
