Huf NA, Farmington Hills (MI) I United States (US)
Account Manager Your RoleThe Account Manager is responsible for managing major account activity within the Huf Group. This individual must maintain a base of customer account awareness, act as an advisor, hunter and leader of all activities related to the assigned key accounts.
The successful candidate will be responsible for driving key divisional activities related to major account responsibilities in alignment with the North American sales strategy paired with a global mindset. Developing effective relationships, trust and credibility, at multiple levels inside and outside the company are critical to the success of this role.
This role will focus as the key liaison between the Huf Group and major key accounts as well as:
- Lead and motivate internal team members and indirect reports
- Develop, grow and maintain company products and projects
- Maintain key customer accounts contact lists
- Understand assigned customers (processes/procedures, key players, engineering, purchasing, cycle plans, strategy and trends, etc.)
- Forecast existing business and develop plans to identify/pursue new business, and implement those plans into "Customer Strategies and Action Plans" to ensure the securing of existing business and the award of new business
- Identify new business opportunities, obtain Request for Quotation (RFQ), lead RFQ process internally, deliver RFQ response, follow-up/ negotiate with customers and communicate status of new opportunity within Huf
- Track and be aware of key customer accounts satisfaction metrics and issues
- Ensure all engineering changes made to products are correctly priced and submitted to the customer in a timely basis
- Lead by utilizing the Huf group systems and procedures for communicating changes internally
- Meet with customers on a regular basis to review pricing and design changes to ensure customer confirmation/approval of pricing
- Manage and negotiate the financials of the key customer accounts such as but not limited to; payments, past due receivables, freight, packaging, and returned shipments for non-conforming goods
- Continuous communication internally with engineering, sales, cost estimators and managers to ensure current status relative to pricing, design, program issues, part issues, contract terms and conditions and all other customer issues
Your Skills- Bachelor's degree in business/ engineering and 5 plus years equivalent experience
- 5 plus years of experience in sales working with Global OEM's is a plus
- Very strong communication skills both verbal and written
- Must be a hunter and strong negotiator
- Strong administrative, organizational skills and the ability to coordinate multiple projects
- High level of professionalism, integrity, and confidentiality
What we offer- Competitive pay
- Full comprehensive health insurance, dental, vision, flexible spending account
- Disability insurance
- 401(k) with company match
- Paid Time Off
Huf North America Automotive Parts Manufacturing, Corp. Michelle Myers
