Account Manager

Flow Control Group

$70K — $95K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5-9 years of experience in technology sales.
  • Deep understanding of product lines and relevant technology.
  • Ability to learn customer processes and align products for optimal solutions.
  • Familiarity with the technology sales cycle, including lead generation and closing techniques.
  • Knowledge of discounting, margins, and multipliers relevant to sales.
  • Proficient in Microsoft Office Suite and CRM systems.

Responsibilities

  • Identify and pursue new sales opportunities proactively.
  • Engage with new and existing customers to create sales leads.
  • Develop strategic account plans for new business pursuit.
  • Consultatively sell technology solutions to clients.
  • Recommend technical solutions to address customer challenges.
  • Negotiate pricing terms with clients and principals within set guidelines.
  • Monitor and assess customer satisfaction for sustainable relationships.
  • Stay updated on product developments and competitive landscape.

Benefits

  • Flexible working hours to accommodate business and personal needs.
  • Remote work opportunities with a focus on outside sales.
  • Paid regional travel for customer engagement activities.
Full Job Description
Company: CB Pacific (https://cb-pacific.com)

AREAS OF RESPONSIBILITY:
  • Proactively identifies and pursues new sales opportunities.
  • Spends the majority of time calling new or existing customers to create new sales opportunities.
  • Develops and implements strategic account plans to proactively pursue new business.
  • Consultatively sells technology to new and existing customers.
  • Recommends technical solutions to solve customer problems.
  • In conjunction with CB management, negotiates pricing with principals and customers within established principal pricing guidelines.
  • Proactively assesses and ensures customer satisfaction to sustain strong and profitable relationships.
  • Maintains current knowledge of principal products and new technology.
  • Maintains current knowledge of industries in the territory and competitive landscape.
  • Accurately and timely documents sales activities.

KEY COMPETENCIES:
  • Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most solutions and suggestions prove correct and accurate over time; sought out by others for advice and solutions.
  • Informing: Provides the information people need to do their jobs and feel good about being members of the team, unit, and/or organization; provides individuals with information so they can make accurate decisions; is timely with information.
  • Interpersonal Savvy: Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds appropriate rapport and constructive relationships; uses diplomacy and tact; can comfortably diffuse even high-tension situations.
  • Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; settles differences with minimal conflict; wins concessions without damaging relationships; can be both direct and diplomatic; gains trust quickly; has a good sense of timing.
  • Peer Relationships: Quickly finds common ground and solves problems for the good of all; represents personal interests fairly; solves problems with peers with minimal conflict; is seen as cooperative and a team player; easily gains trust and support; encourages collaboration; can be candid with peers.
  • Perseverance: Pursues everything with energy, drive, and determination to finish; seldom gives up, especially in the face of resistance or setbacks.
  • Planning: Accurately scopes out the length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules and assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results.
  • Presentation Skills: Effective in a variety of formal presentation settings, including one-on-one, small and large groups, with peers, direct reports, and leadership; effective both inside and outside the organization on routine and controversial topics; commands attention and manages group processes effectively; adapts tactics when needed.
  • Drive for Results: Can be counted on to exceed goals successfully; consistently performs at a high level; highly bottom-line oriented; pushes self and others for results.
  • Technical Learning: Quickly learns technical concepts and new skills; adapts well to learning new industry, company, product, or technical knowledge; performs well in technical courses and seminars.

IDEAL QUALIFICATIONS:
  • Bachelor's degree plus 5-9 years of related experience.
  • Deep knowledge of product lines and related technology.
  • Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
  • Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
  • Understanding of discounting, margins, and multipliers.
  • Strong working knowledge of Microsoft Office Suite products and CRM systems.

LATITUDE:
  • Wide latitude for independent judgment and decision-making.

OTHER IMPORTANT INFORMATION ABOUT THIS POSITION:
  • This position is conducive to remote work; most time is spent on outside sales calls.
  • This position is responsible for the sale of Armstrong International products and services in commercial markets. Products include, but are not limited to:
    • Steam traps
    • Hot water systems
    • Heat exchangers
    • Services such as steam audits and surveys
  • Regional travel to customer locations is necessary; reliable transportation is essential.
  • Typical work hours are Monday through Friday, with flexibility based on business and personal needs.
  • Every position requires certain physical capabilities. CB Pacific seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties whenever possible.


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