Account Manager - Commercial HVAC

Refrigerative Supply

$176K — $218K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Relevant work experience or a post-secondary graduate with a P.Eng, CET, or Diploma.
  • Ability to read and interpret mechanical drawings and schedules.
  • Strong customer service skills with a focus on relationship-building.
  • Valid driver's license in good standing is required.
  • Understanding of effective selling methods is crucial for success.
  • Energetic, self-motivated team player with effective communication skills.
  • Attention to detail and strong problem-solving abilities.

Responsibilities

  • Develop and maintain a customer base to facilitate business growth.
  • Establish a routine for customer contact to share product updates.
  • Build strong alliances with engineers to drive collaboration.
  • Identify customer needs through comprehensive market analysis.
  • Create and implement sales growth strategies to exceed targets.
  • Conduct presentations and product demonstrations for clients.
  • Maintain accurate records of sales and customer interactions.

Benefits

  • Entrepreneurial work environment with minimal micromanagement.
  • Investment in professional growth with $3,500 annual development budget.
  • Participation in the Annual Bonus Program.
  • Generous vacation policy with 3 weeks off annually.
  • Additional 3 personal obligation days.
  • Wellness Account available for health-related expenses.
  • Comprehensive benefits package to support employee health.
  • Pension plan for long-term financial security.
  • Access to 24/7 Employee Assistance Program for support.
Full Job Description
The Opportunity:

Scope of the position

The Account Manager, Commercial HVAC will be responsible for promoting positive relationships with clients to assure procurement of future business, and profitability and support the growth of Refrigerative Supply and its Commercial HVAC products.

Duties and Responsibilities

  • Develop and support new and existing customer base.
  • Establish systematic customer contact to provide ongoing information on new equipment and systems according to an approved schedule in consultation with the Branch Manager.
  • Establish strong relationships with Engineers.
  • Develop multiple relationships with key players in customer operations.
  • Perform market analysis to ascertain current opportunities and to identify customer needs and uses.
  • Create and implement strategies for sales growth.
  • Attend sales/product meetings and study and learn about new products.
  • Conduct presentations with customers and engineers as required.
  • Maintain sales volume and gross profit level at target levels or better.
  • Frequent customers visit to identify new opportunities, address concerns and conduct follow-ups.
  • Maintain records of sales, customer information, and requests.
  • Collaborate with other staff to provide assistance and support.
  • Participate in annual inventory count.
  • Travel as required.
  • Perform other duties as assigned or as required.


Skills and Qualifications

  • Relevant work experience or post-secondary graduate with a P.Eng, CET, Diploma.
  • Ability to read and review mechanical drawings and schedules.
  • Excellent customer service skills.
  • Must have a valid driver's license in good standing.
  • Demonstrates an understanding of effective selling methods.
  • Energetic, self-motivated, creative thinker and effective communication skills.
  • Accuracy, attention to detail, problem-solving skills and analytical ability.
  • Good understanding of computer and productivity software.
  • Team player who works well with a wide range of people in a high pace environment.
  • Possesses knowledge of HVAC systems and the ability to demonstrate and discuss with customers.
  • Must be able to handle multiple tasks.


What we offer:

The target salary range for this position is $85,000 - $105,000 CAD per hour. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.

It's not all about work. That's why we support and recognize our team members with a range of benefits:

  • RSL is an entrepreneurial company - we don't micromanage.
  • Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
  • Annual Bonus Program
  • 3 weeks vacation.
  • 3 personal obligation days.
  • Wellness Account.
  • Stay healthy with our rich benefits package.
  • Protect your future with our Pension Plan.
  • Access a 24/7 Employee Assistance Program.

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