Northern Trust

Account Manager, Banking

Northern Trust • $70K — $95K *
Phoenix, AZ 85032In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years experience in financial servicing or accounting with client service background
  • Familiarity with banking products and services
  • Thorough knowledge of internal banking functions
  • Strong analytical, problem-solving, and organizational skills

Responsibilities

  • Coordinate loan documentation and review legal documents for transactions
  • Develop deep knowledge of loan documentation and internal protocols
  • Create and implement client servicing action plans in collaboration with team members
  • Act as a resource for complex Wealth Management relationships
  • Gather and communicate clients' service requests to partners
  • Identify opportunities for process improvements and service efficiencies
  • Assist with loan underwriting processes alongside the lending team
  • Maintain regular communication with clients regarding account status and documentation needs

Benefits

  • Collaborative work environment
  • Opportunities for professional development
  • Exposure to complex banking relationships
  • Role focused on client relationship management rather than sales
  • In-office position fostering team interaction
Full Job Description

The Account Manager supports the Banking Practice within Wealth Management and is an integral member of the team, helping enhance existing client relationships and supporting new relationships and contributing to the ultimate success of Wealth Management. The successful candidate will provide the Banking Advisors and lending team with support for a variety of items, including but not limited to, client development and relationship management, coordinate loan documentation and loan closings, conducting due diligence and underwriting for a variety of credit facilities and other related transactions. The Account Manager will manage and drive processes acting as a liaison between the client and team, and assist in monitoring financial covenants and financial reporting, reviewing third party reports and loan documents, and completing ad-hoc assignments.

Account Manager, Banking

Under general supervision (but works independently most of the time) responsible for coordinating the account administration for Banking clients; responds to client inquiries, produces reports and oversees transaction processing. Also responsible for assisting Private Bankers in business development; creating client presentations and coordinating with the servicing team. Resolves all types of operational or processing issues and help drive additional depository & treasury business with new and existing clients.

The key responsibilities of the role include:

  • Works effectively with Banking Advisors, clients, and in some cases outside legal counsel to coordination the creation and review of legal documents for loan transactions.
  • Possesses and develops deep knowledge of loan documentation and internal protocols regarding loan documentation. Works with other internal departments to efficiently book loans on the system.
  • Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up.
  • Acts as resource for the relationship servicing team for highly complex WM relationships.
  • Develops clear understanding of clients need behind service requests and communicates to service partners. Obtains appropriate information from partners and clients to facilitate service changes
  • Identifies service efficiency enhancements, process improvements, and service delivery.
  • Work with Lending team to develop understanding of credit underwriting protocols to assist banking team with coordination and review of loan underwriting.
  • Communicates with clients regularly to inform them of account set-up or status, overdrafts, document requests or other information.
  • Develops and maintains working knowledge of loan types, services, financial statements and documentation required to monitor client relationships

Qualifications

  • 5+ years’ experience, or equivalent, in financial servicing/accounting fields with client servicing background
  • Knowledge of banking products and services is required
  • Knowledge of internal banking functions. Analytical, problem solving and organizational skills required

In office

This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite, 4 of the 5 days a week. 2398 E Camelback Rd, Phoenix, 85016

About Northern Trust

Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, and fiduciary and banking solutions to corporations, institutions, and affluent individuals. They have evolved with the changing needs of their clients and their world.

Northern Trust Careers

Joining Northern Trust means becoming part of a global financial services institution that is dedicated to providing expert guidance and innovative solutions to its clients. At Northern Trust, we pride ourselves on fostering a culture of leadership, diversity, and innovation, which makes us a premier destination for career growth in the financial industry.

Work You’ll Do

At Northern Trust, you will collaborate with some of the most talented professionals in the financial sector. Our team is committed to excellence and equipped with a diverse range of skills that contribute to our dynamic environment. Here, you will have the opportunity to lead projects that transform our services and drive significant value for our clients across the globe.

Explore Job Opportunities and Internships

Whether you are starting your career or looking to make a significant impact in the financial industry, Northern Trust offers a variety of job opportunities and internships that will help you achieve your professional goals. From entry-level positions to leadership roles, our company is actively hiring individuals who are passionate, curious, and driven to excel.

Innovative Work

Northern Trust is at the forefront of financial innovation. Our employees are encouraged to think creatively and leverage cutting-edge technologies to solve complex problems. By joining our team, you will work on pioneering solutions that redefine the standards of financial services.

Be Part of a Great Team

Our team at Northern Trust is more than just a group of employees – we are a community. We value collaboration, and our culture is built on mutual respect and a commitment to diversity and inclusion. Working with us, you will experience a supportive network that is passionate about sharing knowledge and ideas.

Future-Proof Your Career

Northern Trust is dedicated to your professional development. We offer comprehensive benefits, diversity training, and numerous resources to help you grow your career. With our support, you can expand your skills, gain valuable experience, and achieve professional certifications that will enhance your career trajectory.

Stay Connected

Join Our Team

Discover the perfect role for you at Northern Trust by exploring our current job openings that match your skills and interests. We are looking for professionals who are solution-driven and eager to contribute to our legacy of financial excellence.

Keep Up to Date

Stay informed with the latest career tips, industry insights, and professional growth opportunities—all available through our careers blog. At Northern Trust, we ensure that our team members are always ahead in the industry.

Job Alert Emails

Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. At Northern Trust, exciting and rewarding opportunities are always on the horizon, and we are eager to see where your talents can take us. Join Northern Trust today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Here, every position is a chance to contribute to something bigger and to turn your job into a meaningful career.
Learn more about Northern Trust
Size
21,100 employees
Market Cap
$18.1 billion
Industry
Finance & Insurance
Net Income
$1.2 billion
Founded
1889
5 Year Trend
+4.9%
Revenue
$6.1 billion
NASDAQ
NTRS
* Ladders Estimates

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