Job DescriptionP U R P O S E
To seek out, find and develop trusted, profitable relationships with existing and new clients.
C O R E A C C O U N T A B I L I T I E S
◆ Find new clients and potential sales.
◆ Nurturing deep and broad client relationships to create more stakeholder influence, and act as the
main point of contact within the account.
◆ Cultivating and qualifying new opportunities while identifying the most appropriate sales strategies.
◆ Updating and maintaining sales pipeline data/forecast within CRM.
◆ Providing accurate client data, sale details and other sale related information (i.e. site, packages sold,
contacts).
◆ Understanding the competitive landscape and assessing potential threats.
◆ Understanding and positioning ET Group's value proposition to meet client needs.
◆ Establishing margins and negotiating contracts within the team.
◆ Team lead for RFP execution and response.
◆ Communicating and prioritizing needs for the client, connecting and engaging to other ETG team
members as required.
◆ Participate in internal, partner and vendor trainings to stay up to date on the latest technology
solutions.
Qualifications◆ 4-6 years in account management, client success, or customer engagement - B2B preferred
◆ Proven record of retaining and growing a client portfolio
◆ Experience leading or mentoring junior team members
◆ Comfortable owning revenue targets up (sell, cross-sell, renewal)
◆ Understanding of AV or technology solutions considered an asset
Additional Information Further Details: - Annual salary range: 100-130k CAD per year.
- Ability to obtain required security clearances and confidentiality agreements.
- Comprehensive medical and dental coverage.
- 3 weeks of paid vacation in your first year, with additional days accrued for tenure.
- 6 personal emergency leave days.
- Personal development opportunities with 20 days allocated for training and skill enhancement.
- Extensive onboarding, mentoring, and growth potential.
- A workplace built on trust, empowerment, and a positive atmosphere.
Please note, you must be eligible to work in Canada and located in the Greater Toronto Area to be considered for this role.