OpenText

Account Executive

OpenText$109K — $163K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in enterprise software or solution sales
  • Deep knowledge of IT Operations and Service Management
  • Demonstrated success in consultative sales aligned to client outcomes
  • Experience in account planning and revenue forecasting
  • Familiarity with OSM, ITOM, AIOps, and automation solutions
  • Strong relationship management skills with stakeholders, especially at the C-level
  • Proven ability to drive complex sales cycles with negotiation expertise

Responsibilities

  • Develop a robust sales pipeline to enhance market share in Operations Service Management
  • Drive demand for OSM solutions including service management and IT operations
  • Uncover new business use cases to expand existing opportunities
  • Partner with customers to shape OSM strategy for adoption
  • Establish consultative relationships with C-level stakeholders
  • Maintain competitive intelligence to position OSM solutions effectively
  • Own sales quota and strive for continuous product portfolio growth

Benefits

  • Comprehensive health and wellness benefits
  • Support for physical, emotional, and financial wellbeing
  • Opportunities for professional development
  • Flexible work arrangements
  • Strong community and corporate culture focused on trust and ownership
Full Job Description
Your Impact:

Are you looking for a rewarding career in enterprise software sales focused on Operations Service Management and IT Operations? Micro Focus (now an OpenText company) is seeking a highly motivated Sales professional to join our OSM-focused Enterprise Sales team. In this role, you will partner with customers to modernize and transform IT operations by leveraging OpenText's Operations Service Management portfolio, helping organizations drive efficiency, resilience, and business alignment across complex environments. If you are passionate about technology, operational excellence, and solving real-world enterprise challenges, we encourage you to apply.

We are in search of someone to join our OSM Enterprise Sales team in the United States, National territory. This Account Executive (AE) role has a proven track record of building and expanding a territory from an established account base. You will drive proactive pipeline generation, using deep OSM and IT operations knowledge to prospect, qualify, negotiate, and close opportunities with both new and existing enterprise customers.

What the role offers:
  • Developing a long-term sales pipeline to increase OpenText's market share within Operations Service Management and IT Operations.
  • Driving demand for OSM solutions including service management, ITOM, observability, automation, and AIOps.
  • Identifying and capturing opportunities beyond core specialization, leveraging closed-loop lead management for effective assignment and follow-up.
  • Expanding and enhancing existing opportunities by uncovering new operational use cases and business value.
  • Partnering with new and existing customers to shape OSM strategy, solution adoption, and repeatable success.
  • Developing and owning strong relationships across the OpenText customer base and broader ecosystem.
  • Establishing professional, consultative relationships with stakeholders up to and including the C-level within mid-to-large enterprise accounts.
  • Maintaining competitive intelligence within accounts to effectively position OpenText OSM solutions.
  • Owning quota objectives and driving future growth across the OSM product portfolio.
  • Exceeding a typical annual quota of $3M.
  • Investing time in building and expanding your external ecosystem by leveraging partners and alliances to broaden account reach.


What you need to succeed:
  • At least 5 years of enterprise sales experience selling software, solutions, or consulting services.
  • Strong understanding of IT Operations, Service Management, and enterprise operational challenges.
  • Proven ability to execute consultative selling aligned to customer business and operational outcomes.
  • Experience with account planning, territory strategy, and accurate revenue forecasting.
  • Knowledge of Operations Service Management, ITOM, AIOps, observability, and automation solutions.
  • Initiative and leadership to drive complex sales cycles including prospecting, negotiation, and closing.
  • Ability to collaborate cross-functionally with management, channel partners, professional services, and extended sales teams.
  • A track record of cultivating and maintaining strong customer relationships to drive retention and growth.
  • Competitive awareness and ability to articulate differentiated value.
  • Effective partnership with Professional Services to build and execute account strategies that drive incremental revenue.


Education and Applicable Experience Required:
  • Bachelor's degree or equivalent related experience.
  • Demonstrated success achieving progressively higher quotas and engaging with senior-level stakeholders.
  • Extensive enterprise selling experience within relevant industries and solution areas.
  • Typically, 8-12 years of advanced sales experience.
  • Project management and solution-selling experience.
  • 2-3 years of product sales experience within Operations Service Management or related domains.


One Last Thing:

OpenText is more than just a corporation - it's a global community where trust is foundational, standards are high, and outcomes are owned. As an OpenText Account Executive focused on Operations Service Management, you will help global customers transform how they run and operate their businesses. Your consultative expertise and success in complex enterprise sales cycles directly contribute to OpenText's growth and innovation, supported by a competitive compensation package that reflects your impact on the digital enterprise.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $109K - $163,400K; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. The company is headquartered in Waterloo, Ontario, Canada. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims to help customers digitize their operations and optimize their information management processes. The company has made several acquisitions over the years to expand its product offerings and customer base. OpenText has a global presence with offices in North America, Europe, Asia, and Australia.
Learn more about OpenText
Size
14,300 employees
Market Cap
$7.8 billion
Industry
Founded
1991
5 Year Trend
+8.8%
NASDAQ

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