Account Executive About MidwesternAs an Account Execuitive at Midwestern Interactive, you'll be a full-time Midwestern employee identifying early-stage startups to global enterprises across a national territory who require top talent in software engineering, infrastructure, design, and project management to embed into product teams. We believe every great vision needs a great team, and for 13 years we've supplied the engineers, designers, and product leaders who flex with each client's roadmap.
Proof? 120 + customers served, $450 M raised by clients, Inc. Best Workplace honors, and 90 % voluntary retention over the past three years. Our mission, "Serve Each Other, Serve Our Clients," guides both the way we deliver and the way we support you, letting you focus on building products that matter. Ready to make an impact? Let's talk.
Key Responsibilities- Client Acquisition & Onboarding: Partner with SDRs to identify, engage, and secure new clients. Lead the deployment of internal teams to ensure seamless account kick-off and onboarding.
- Account Management: Serve as the primary point of contact for assigned accounts, overseeing day-to-day operations and ensuring client satisfaction
- Relationship Expansion: Proactively identify opportunities to expand relationships through creative cross-sell and upsell strategies
- Revenue Accountability: Own a revenue quota across our three product lines, with outbound prospecting making being a portion of your quota.
- Client Feedback: Collect and analyze monthly CSAT (Customer Satisfaction) feedback to drive continuous improvement.
- Internal & External Communication: Effectively communicate client needs to internal teams and relay updates, solutions, and recommendations back to clients
- CRM Management: Accurately document all activities, opportunities, and client interactions in the CRM system.
- Opportunity Management: Respond to inbound leads and drive outbound opportunities to meet and exceed sales targets.
- Reporting: Track and report on key account metrics, pipeline status, and progress toward goals
Required Skills & Qualifications- Bachelor's degree or equivalent experience preferred.
- 4+ years in account management, sales, or a related client-facing role.
- Demonstrated ability to build and maintain strong, long-lasting client relationships.
- Experience working with CRM software (e.g., Salesforce, HubSpot, Zoho).
- Proven track record of meeting or exceeding sales quotas.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- Creative problem-solving and negotiation abilities.
- Ability to work independently and collaboratively in a hybrid environment
Key Soft Skills- Customer Focus: Deep commitment to understanding and exceeding client needs.
- Emotional Intelligence: Ability to read situations, adapt communication style, and build trust with diverse stakeholders.
- Initiative: Proactive in identifying opportunities and taking ownership of outcomes.
- Adaptability: Comfortable navigating change and ambiguity in a fast-paced environment.
- Team Player: Collaborative mindset, willing to support colleagues and contribute to shared goals.
- Resilience: Maintains a positive attitude and persistence in the face of challenges,
