This is a remote position with preference for candidates in Chicago, NYC, and Denver. US work authorization is required.

The Opportunity

Roots M&P is VIATechnik's mechanical and plumbing studio, and it is growing. We are looking for an Account Executive who can do two things at once: deepen and expand relationships with an existing book of M&P trade contractor clients, and open net-new doors in a market where our delivery reputation genuinely gives us an edge.

This is not a role where you hand off to a customer success team after the close. You own the relationship from first conversation through renewal and expansion, working closely with our delivery teams to make sure what we promise is what clients experience. If you have built a book of business in a services environment before, understand what it takes to keep a client and grow them, and want to do that work in a company that is investing seriously in the M&P space, this is worth a serious look.

What You Will Do

Your work will fall into two parallel tracks, and both matter equally.

• On the account side, you will own a portfolio of existing M&P clients. That means building account-specific growth plans, maintaining strong relationships across each client's stakeholder map, running quarterly business reviews, and hitting a 90% or better retention rate on renewals. You will partner closely with our operations and delivery teams to catch issues before they become problems and identify expansion opportunities before the client thinks to ask.
• On the new business side, you will carry a pipeline of net-new M&P contractor prospects in Salesforce. You will respond to inbound leads within 24 hours, qualify rigorously, and run a consultative discovery and proposal process that converts at 60% or better. You will also build that pipeline yourself through direct outreach, referrals, RFPs, and industry events, including one to two trade shows a year.
• Across both tracks, you will lead monthly pipeline reviews, produce forecasts within plus or minus 10% of actuals, and use data to make smart decisions about where to spend your time.

This Role Is a Strong Fit for You If

1. You have managed and grown a book of business in a professional services or construction technology environment and bring equal energy to retaining existing clients and opening new ones.
2. You sell consultatively, leading with insight and building trust through genuine understanding of your client's operational challenges, not just their contract value.
3. You are comfortable in a high-autonomy environment where results are visible, accountability is real, and you do not need structure to stay focused and productive.
4. You have worked cross-functionally with delivery or operations teams and understand that in a services business, client success and sales success are the same thing.
5. You thrive in a fast-moving, data-informed culture where feedback is direct, decisions happen quickly, and the expectation is that you will own your work without waiting to be managed toward it.

Who Thrives Here

VIATechnik moves fast, gives people real ownership, and holds them accountable for results. Leadership coaches through context, not control, and individual contribution is visible. People who do well here are proactive problem-solvers who find that kind of environment energizing, not overwhelming.

This role is not the right fit if you prefer a transactional approach to account management, if you need heavy structure to stay on track, or if you think of selling and client success as separate jobs. The person who will succeed here sees them as the same job, and brings the same conviction to a renewal conversation as to a first pitch.

The Deal

VIATechnik needs someone who can grow what we have and build what we do not yet have, and who brings a consultative, outcomes-oriented approach to both. In return, you get a book of business in a market where our delivery reputation opens doors, a leadership team that invests in your growth, and a studio that is positioned to scale. If that sounds like the kind of work you do best, we would like to talk.

Compensation and featured benefits:

• The pay for this position is $180K-$240K OTE (base/variable performance-based incentive compensation). The actual salary offer may be different as we carefully consider a wide range of factors, including your skills, qualifications, location, and experience
• Health insurance with the choice of five plan options. We cover 70-95% of premiums for VIATechies and 65% of the premiums for dependents (depending on the plan chosen)
• Dental and vision insurance. We cover up to 75% of the monthly insurance premiums for VIATechies and up to 50% of the premiums for dependents (depending on the plans chosen)
• Open and flexible time off
• A 401(k) plan that is fully vested immediately
• Home office setup costs
• Paid holidays

#LI-Hybrid