Overview

Hostie is your restaurant's Virtual Concierge, making sure every call, text, or question gets answered in your voice. Behind the scenes, we handle guest communication, reservations, events, and takeout automatically, all in one place. Hostie takes care of the noise so your staff can focus on the service.

Restaurants across North America use Hostie to ensure no guest goes unanswered while giving their teams more time to focus on hospitality.

Hostie integrates with platforms like OpenTable, Toast, and SevenRooms and is backed by Gradient Ventures (Google's AI fund), Obvious Ventures (founded by Ev Williams), and leading hospitality investors.

Why This Role Matters

This is not a transactional sales role. As a Full-Cycle Account Executive at Hostie, you will:

• Own pipeline from prospecting to close
• Sell directly to operators and restaurant groups
• Shape go-to-market strategy in a high-growth phase
• Help define how AI is adopted across hospitality

You'll work closely with leadership, product, and customer success to turn customer insight into market momentum. We are looking for closers, not order takers.

What You'll Own

Build and Close Pipeline

• Prospect into independent restaurants and multi-unit groups
• Run discovery that uncovers operational pain and lost revenue
• Quantify financial impact
• Drive urgency and close new business

Sell on Business Impact

You won't demo features. You will:

• Diagnose operational gaps
• Connect missed calls to lost revenue
• Position Hostie as ROI-positive infrastructure
• Sell value, not price

Multi-Thread Deals

• Navigate ownership groups
• Sell to GMs, Directors of Operations, and event managers
• Create alignment across stakeholders

Maintain Forecast Accuracy

• Keep a disciplined pipeline
• Maintain high CRM hygiene
• Drive predictable revenue outcomes

Contribute to Market Strategy

We want input. You'll surface objections, patterns, objections-to-value insights, and competitive positioning opportunities.

What Success Looks Like

• Consistently hitting and exceeding quota
• High close rate on qualified opportunities
• Clean, predictable pipeline
• Strong average contract value growth
• Low churn from accounts you close

Who Thrives Here

• A true hunter. You create pipeline, not wait for it
• Comfortable talking money and ROI
• Competitive and accountable
• Coachable but confident
• Comfortable in ambiguity and early-stage environments
• Energized by high standards and ownership

Required Experience

• 3+ years of quota-carrying sales experience
• Full-cycle sales experience preferred
• History of exceeding targets
• Experience selling SaaS, infrastructure, or hospitality tech is a strong plus

Bonus:

• Experience selling to independents and restaurant groups
• Experience selling operational efficiency tools
• Experience navigating multi-location businesses