Assurant

Account Executive

Assurant • $74K — $124K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of executive or strategic account management experience with high-value clients.
  • Outstanding organizational skills to juggle client requests and priorities.
  • Strong ability to build and nurture client relationships.
  • Willingness to travel 15%-20% for client engagements and meetings.

Responsibilities

  • Manage day-to-day relationships with assigned clients as the main point of contact.
  • Establish trusted communications and regular updates to stakeholders.
  • Anticipate client needs and address issues proactively before they escalate.
  • Collaborate with internal teams to resolve client queries and issues effectively.
  • Lead responses to complex client requests involving various business departments.
  • Analyze program performance and propose solutions to client challenges.
  • Advocate for necessary changes to meet client requirements and compliance standards.

Benefits

  • Remote work flexibility.
  • Opportunity to engage in annual and quarterly business reviews.
  • Access to a supportive, collaborative work environment.
  • Professional development and networking opportunities.
Full Job Description
About the Role:
As an Account Executive, you will serve as the primary driver of the relationship for a small portfolio of clients. You will provide high-touch, executive-level support, anticipate client needs, remove roadblocks, and connect clients with the right teams and solutions across Assurant. This is a strategic client-partnership position for someone who can build deep relationships, operate with autonomy, anticipate problems, ideate solutions, and lead through influence. You will work closely with Account Management teams and partner across a variety of other business areas to support client priorities, solve complex problems, and ensure a deepened relationship and exceptional client experience.

What You Will Do:
  • Own the day-to-day relationship for assigned clients and serve as the primary liaison between the client and Assurant.
  • Build trusted relationships with client stakeholders and maintain a proactive, high-touch communication approach.
  • Understand each client's business priorities, upcoming milestones, audits, risks, and service needs so concerns can be addressed before they become escalations.
  • Respond to client questions and issues, identify the appropriate internal owners, and coordinate stakeholders through resolution.
  • Partner closely with Account Managers and cross-functional teams such as Operations, Underwriting, Claims, Technology, and other business areas.
  • Lead and coordinate responses to complex client needs, including billing concerns, system or data-connection issues, communication/content updates, service questions, and event-driven needs such as catastrophe response.
  • Develop recommendations based on program performance through financial analysis, report any challenges, and provide solutions and alternative recommendations to Client and/or Assurant.
  • Advocate and manage change requirements for clients as specified by Assurant and the various supporting functional teams to comply with all business guidelines, state compliance, and governed statutes.
  • Build strong internal and external networks to remove barriers and deliver timely, thoughtful solutions for clients.
  • Participate in annual business reviews, quarterly business reviews, client meetings, and team meetings.
  • Support relevant pieces of contracting or other client initiatives when needed, while maintaining primary focus on client relationship leadership.
  • Monitor overall Operational service level agreements (SLAs) and work with operation teams to maintain contractual SLA performance.


Required Experience & Skills:
  • 3+ years of executive or strategic level support or account management to high-value clients.
  • Excellent organization and prioritization skills to manage multiple client needs and competing priorities.
  • Exceptional relationship-building skills to establish rapport and guide client conversations.
  • Ability to travel approximately 15%-20% for client meetings, annual and quarterly business reviews, and other business or team meetings.


What Else Is Helpful to Have?
  • Bachelor's degree or equivalent work experience.
  • Prior or current experience in Mortgage Servicing or P&C Insurance
  • Preference for candidates located in the Central or Eastern time zones

#LI-Remote

ENT3169 - Account Executive - Global Housing

Job Grade
11

Pay Range:
$74,600.00 - $124,700.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

About Assurant

The Warranty Group is the world’s premier provider of extended service plans and related benefits, with operations in 33 countries and 1800 employees. We have $5 billion in assets with almost $2 billion in revenues (2010). Our wholly-owned subsidiary, Virginia Surety Company, Inc., is rated "A-" Excellent by AM Best Company, as is our UK based company, London General Insurance. By providing underwriting, claims administration and marketing expertise, The Warranty Group is a global single-source solution for manufacturers, distributors and retailers of consumer goods including autos, homes, consumer electronics, medical devices, furniture and appliances as well as financial institutions. We partner with our clients to drive revenue through customer acquisition and retention, while providing financial modeling and regulatory services. The Warranty Group is a unit of Onex Corporation (TSX:OCX), one of Canada's largest publicly-held companies with assets of $40 billion, revenues of $35 billion, and 212,000 employees worldwide(2011).

Assurant Careers

Joining Assurant means becoming part of a team that is committed to supporting your career growth and innovation in the insurance sector. As a global provider of risk management solutions, Assurant is where professional aspirations meet opportunities for real impact.

Work You’ll Do

At Assurant, you’ll be part of a culture that cherishes diversity and is grounded in our commitment to helping you thrive. We offer a variety of job opportunities that allow you to bring your whole self to work every day. From entry-level positions to leadership roles, Assurant is keen on hiring top talent to drive our mission forward.

Explore Our Job Opportunities

Whether you're looking for a full-time position or an internship, Assurant provides a platform to enhance your skills and push the boundaries of what's possible. With a focus on innovation and leadership, our team is constantly looking for ways to foster growth and improve our services.

Professional Growth and Development

Assurant is dedicated to your professional development. We provide comprehensive benefits and diversity training that ensure you have the tools needed for success. Our leadership programs are designed to cultivate your skills and help you ascend in your career through a variety of learning and networking opportunities.

Join Our Team

Assurant is not just a company; it's a community. We are committed to building a team that reflects our values of respect and inclusivity. Our hiring process is straightforward and respectful, designed to assess your skills and ensure a good fit for both parties. Prepare your resume, ace the interview, and join a team that’s ready to support you from day one.

Innovation at Assurant

At the heart of Assurant’s operations is a drive for innovation. Our employees are encouraged to think big and work together to solve challenges. This collaborative environment is ideal for those who are solution-driven and eager to make an impact in the industry.

Stay Connected

Discover more about the exciting career opportunities at Assurant by visiting our Jobs and Careers page. Stay up to date with the latest company news, and don’t miss out on the chance to become part of a leading global provider in risk management solutions.

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Learn more about Assurant
Size
15,600 employees
Market Cap
$6.4 billion
Industry
Finance & Insurance
Net Income
$441.8 million
Founded
1892
5 Year Trend
+6.2%
Revenue
$10 billion
NASDAQ
AIZ
* Ladders Estimates

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