Duke Energy Corporation

Account Executive

Duke Energy Corporation • $80K — $110K *
Raleigh, NC 27610In-Person
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required; equivalent experience acceptable
  • Minimum of five years in a related field
  • Master's degree preferred
  • Certified Energy Manager or Professional Engineer credentials are a plus
  • Experience managing relationships with large, complex customers

Responsibilities

  • Establish and maintain strong customer relationships for long-term strategic alignment.
  • Serve as lead negotiator for effective resolution of customer issues.
  • Coordinate with internal departments to ensure alignment on customer needs.
  • Drive regional growth through collaboration with economic development teams.
  • Manage the sales process from needs assessment to solution delivery.

Benefits

  • Hybrid work environment with flexible in-office days
  • Ability to engage in an emergency capacity 24/7 for customer needs
  • Professional development opportunities
  • Involvement in strategic planning and market trends analysis
Full Job Description
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, June 17, 2026

Position Summary

The Account Executive is responsible for managing strategic issues and cultivating relationships with Duke Energy's largest and most complex commercial and industrial customers. This role focuses on enhancing customer satisfaction, strengthening key external partnerships, building customer advocacy, and identifying opportunities to grow earnings. In collaboration with internal teams, Account Executives develop and execute strategies that support the company's business objectives, policy priorities and reputation management efforts.

Responsibilities

Relationship and Issues Management
  • Establish and maintain strong relationships at all levels within customer organizations to support long-term engagement and strategic alignment.
  • Demonstrate an in-depth knowledge of complex rate structures, billing options, demand response programs, and renewable options based upon their respective customer value propositions,
  • Serve as lead negotiator and primary decision maker in resolving customer issues, ensuring timely and effective solutions.
  • Own and manage the entire customer relationship, coordinating with internal departments, including senior leadership, to ensure alignment.
  • Understand the customer's unique needs, strategic issues, business objectives and decision-making processes, and effectively communicate those needs internally to drive alignment and support.


Business & Economic Development
  • Drive regional growth by partnering with the Duke Energy economic development team in identifying, coordinating, and managing potential new projects or expansions within the company's service territory.
  • Drive earnings growth by proactively identifying and positioning technical products and service solutions that meet and exceed customer needs.
  • Manage the sales process from initial needs assessment through solution delivery, coordinating internal cross-functional teams to ensure customer success.
  • Coordinate and manage customer service projects and load growth opportunities.
  • Actively promote the implementation and broad acceptance of the company's tools and services.


Strategic Planning
  • Develop and execute strategic plans to proactively address and resolve issues, strengthening and preserving relationships with the company's large business customers.
  • Develop and maintain a comprehensive understanding of the customer's business, key stakeholders and strategic initiatives to better anticipate needs and deliver value.
  • Monitor and communicate market trends, forecasts, and external factors - such as environmental and regulatory developments - impacting large business customers, providing insights to internal stakeholders for strategic planning and forecasting.
  • Develop and implement action plans for specific projects to achieve defined business objectives and customer outcomes.


Project Management
  • Serve as the primary liaison between customers and internal teams to ensure timely delivery of solutions and alignment with customer expectations.
  • Provide support during emergency and storm events by communicating outage information and restoration updates to customers.


Education and Policy Advocate
  • Establish and maintain effective communication and education channels to keep customers informed and engaged.
  • Serve as a liaison between the company and customer to communicate and educate on relevant regulatory and legislative matters.
  • Prepare and present relevant information on emerging trends, technologies, and industry developments to customers, ensuring they remain informed and engaged.


Performance Management
  • Develop and maintain technical and working knowledge of industrial processes and technologies used by large assigned customers that affect the energy delivery methods including all energy end uses.
  • Develop and maintain comprehensive working knowledge of electric systems and components, including those associated with Duke Energy's transmission and distribution system, as well as the effect of the interface with the customer's systems.
  • Serve as a resource to assigned internal cross-functional teams to assist in developing solutions to large business customers' needs.


Basic/Required Qualifications
  • Bachelors degree
  • Five (5) years minimum required related experience
  • In Lieu of degree(s) and experience listed above, High School/GED AND eight (8) years minimum required related experience


Desired Qualifications
  • Master's degree
  • Certified Energy Manager
  • Professional Engineer
  • Experience managing relationships with large and complex customers and/or key stakeholders
  • Ability to develop results-oriented business relationships to influence the outcome of issues to effectively advance and/or position the corporation's business plans and objectives


Additional Preferred Qualifications
  • Extensive knowledge of electric distribution and transmission systems and grid operations
  • Knowledge of customer-side energy distribution and energy-consuming systems and processes
  • Excellent interpersonal skills including communication skills, presentation skills, conflict resolution and negotiation skills
  • Business development experience
  • Excellent judgment and decision-making skills
  • Ability and flexibility to effectively manage and facilitate multiple projects and issues simultaneously
  • Effective analytical, problem identification and resolution skills
  • Ability to maintain composure and clarity of thought and purpose when confronted with highly stressful situations
  • Ability to work in a team environment to coordinate resources in a matrixed organization to meet customer expectations
  • Proven self-starter, with a results-oriented mindset, capable of taking initiative and driving tasks to completion with minimal supervision.


Working Conditions
  • Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
  • 3 days in office; flexible
  • Ability to engage 24/7 for response and resolution of emergent customer needs including but not limited to power outages, emergent maintenance work, and major storm support.


Specific Requirements
  • Have the knowledge and capability to pass the CEM certification test
  • Valid driver's license


#LI-ZM1

#LI-Hybrid

Travel Requirements
15-25%

Relocation Assistance Provided (as applicable)
No

Represented/Union Position
No

Visa Sponsored Position
NoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.

About Duke Energy Corporation

Duke Energy is one of the largest energy holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest.

Duke Energy Corporation Careers

Join the dynamic team at Duke Energy Corporation, a leader in sustainable energy, where innovation, leadership, and diversity drive success. As one of the largest electric power holding companies in the United States, there has never been a better time to explore job opportunities with us. Work You’ll Do At Duke Energy, your work will directly contribute to shaping the future of energy across the nation. Our commitment to sustainable, reliable power is matched by our dedication to our team's professional growth and development. Lead in an Environment Focused on Innovation and Sustainability Duke Energy is at the forefront of integrating renewable energy and cutting-edge technology to meet tomorrow's energy needs. Join a team where your innovative ideas can flourish and where you are part of leading the charge toward a cleaner energy future. Transform Your Career with Unmatched Opportunities With a wide range of career paths, from engineering to customer service, Duke Energy offers job opportunities that cater to diverse skills and ambitions. Whether you're seeking an entry-level position or a more senior role, you'll find a culture that supports your career aspirations. Internship Programs and Professional Development Start your career journey through Duke Energy’s internship programs designed to give you real-world experience and insights into the energy sector. Our programs help bridge the gap between academic learning and professional employment, enhancing your resume and preparing you for future hiring opportunities. Be Part of a Great Team Duke Energy’s commitment to diversity and inclusive culture makes it a great place to work. Our team is our strength, and we thrive on the creativity and different perspectives that each member brings. Enjoy benefits that support both your professional and personal life, as you collaborate with talented professionals dedicated to making a difference. Future-Proof Your Career Advance your career with Duke Energy’s extensive training and development programs. From leadership development to technical skills enhancement, we provide the tools you need to succeed. Our commitment to your growth ensures that your career is always moving forward. Explore Discover how Duke Energy is leading the way in renewable energy solutions and how our workforce is pivotal in driving this change. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Duke Energy? Prepare your resume, sharpen your interview skills, and join a company that values what you bring to the table. SEARCH DUKE ENERGY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Duke Energy Corporation. By joining Duke Energy, you’re not just getting a job—you’re gaining a career where you can truly make a difference.
Learn more about Duke Energy Corporation
Size
27,605 employees
Market Cap
$79 billion
Industry
Energy & Utilities
Net Income
$1.3 billion
5 Year Trend
+2%
Revenue
$23.8 billion
NASDAQ
DUK
* Ladders Estimates

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