Fresha

Account Executive (Chicago)

Fresha$100K — $120K *
US-AnywhereRemote in Chicago, IL
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in SMB sales, business development, or account executive roles
  • Proven ability to hit or exceed quota in a high-velocity environment
  • Strong prospecting and closing skills
  • Natural hunter with consultative conversation skills
  • Excellent communication skills with small business owners
  • Highly organized, able to manage multiple deals simultaneously
  • Comfortable in a fast-paced, target-driven environment

Responsibilities

  • Own a high-volume sales pipeline from prospecting through to close
  • Generate new business through outbound and inbound leads
  • Run efficient, tailored demos that communicate value clearly
  • Close deals quickly while maintaining a high-quality customer experience
  • Understand SMB pain points and position Fresha as a growth solution
  • Build trust with business owners and decision-makers
  • Share market insights to help refine messaging and product direction

Benefits

  • Part of a rapidly scaling team with real influence on business direction
  • Encouragement for growth and learning, even if all listed requirements are not met
  • Supportive work environment fostering diversity and inclusion
  • Clear and efficient interview process aiming for feedback within 2 weeks
Full Job Description
The Role

We're looking for a driven and entrepreneurial Account Executive to join our growing commercial team.

In this role, you'll be responsible for owning the full sales cycle, from prospecting through to closing, helping beauty and wellness businesses unlock growth through Fresha's platform.

This is a high-impact role suited to someone who thrives in a fast-paced environment, enjoys building relationships from scratch, and is motivated by hitting and exceeding targets.

What You'll Do

  • Own a high-volume sales pipeline from prospecting through to close
  • Generate new business through outbound (calls, email, walk-ins) and inbound leads
  • Run efficient, tailored demos that clearly communicate value
  • Close deals quickly while maintaining a high-quality customer experience
  • Understand SMB pain points and position Fresha as a growth solution
  • Build trust with business owners and decision-makers
  • Consistently exceed monthly targets and activity metrics
  • Maintain clean pipeline management and accurate forecasting in CRM
  • Share market insights to help refine messaging and product direction


This list is not exhaustive and there may be other activities you are required to deliver.

What We're Looking For

  • 2+ years of experience in SMB sales, business development, or account executive roles
  • Proven ability to hit or exceed quota in a high-velocity environment
  • Strong prospecting and closing skills (you're comfortable owning the full cycle)
  • A natural hunter who is also confident running consultative conversations
  • Excellent communication skills-especially with small business owners
  • Highly organized and able to manage multiple deals at once
  • Comfortable in a fast-paced, target-driven environment

Nice to have:
  • Experience in SaaS, marketplaces, or payments
  • Exposure to beauty, wellness, or local services industries


This Role Is a Great Fit if You

  • Enjoy high-activity, high-reward sales environments
  • Take ownership of your number and pipeline generation
  • Are motivated by closing consistently, not occasionally
  • Can balance speed with quality in customer conversations
  • You're competitive. You keep score and you want to win, but you also lift the people around you
  • You have a growth mindset. You want feedback, you act on it, and you get better every week
  • You're a self-starter. You don't need to be managed, you need to be supported and given room to perform
  • You're curious, ask great questions, and genuinely want to understand the businesses you're selling to
  • You're excited about being early.

Joining a rapidly scaling team means you'll have real influence on how we build and what we become.

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

  • Screen Call - Video-call with a member from the Talent Team (30m)
  • Skills & Experience - Virtual interview with one of our commercial leaders (45m)
  • Culture Fit - Video-call with the General Manager (30m)
  • Presentation - Interview with the Commercial leadership team (60m)


We aim to finalize the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.

$100,000 - $120,000 a year

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Fresha

Fresha is a software and technology company that provides a platform for booking appointments and managing business operations for the beauty, wellness, and fitness industries. The company was founded in 2015 in London, UK, and has since expanded to serve businesses in over 120 countries. Fresha's platform allows businesses to manage their schedules, accept online bookings, process payments, and track customer data. The company also offers marketing and analytics tools to help businesses grow and improve their operations. Fresha has raised over $50 million in funding and has been recognized as one of the fastest-growing technology companies in Europe.
Learn more about Fresha
Size
1,000 employees
Industry
Net Income
-$10 million
Founded
2015
5 Year Trend
+200%
Revenue
$100 million

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