Senior Account Executive, Enterprise

Genesys Cloud Services, Inc. | New York, NY or New Jersey (Virtual/Remote) | Full-Time

Why This Role

Genesys is redefining what customer experience means - powering more than 11 billion interactions a year for organizations that need to move fast without breaking trust with their customers. As a Senior Account Executive, you won't inherit a script or a static book of business. You'll own a territory, build the strategy to grow it.

This is a net-new-logo and expansion role for a sales professional who's closed complex, multi-stakeholder deals and wants more ownership - not more oversight.

What You'll Do

• Own your territory end-to-end - from prospecting through close, you drive the strategy, resource allocation, and forecasting for every deal in your pipeline.
• Land new logos - build and run targeted outbound and demand-gen campaigns to bring net-new Enterprise accounts into the Genesys ecosystem.
• Run consultative, multi-threaded sales cycles - get deep on a prospect's business environment, align Genesys solutions to their actual objectives, and bring the right technical and executive resources into the deal at the right time.
• Present with credibility - deliver product demos, executive briefings, and proposals that hold up in front of technical buyers and C-suite alike.
• Forecast with MEDDPICC - You'll own accurate quarterly forecasting and be accountable for hitting it.
• Stay sharp on the market - maintain working knowledge of Genesys's Enterprise product line, competitive landscape, and industry trends so you're never out-positioned in a deal.

What You Bring

• 5+ years of quota-carrying sales experience, with a track record of consistently meeting or exceeding revenue targets in complex, multi-stakeholder sales cycles
• Experience selling Cloud or SaaS solutions strongly preferred
• Demonstrated ability to manage a full-cycle enterprise sales process - territory planning, pipeline generation, forecasting, negotiation, and close
• Strong executive presence and communication skills, with the ability to translate technical capabilities into business value
• A self-directed, builder mentality - comfortable generating your own pipeline rather than waiting for leads

Where You'll Work

This role supports accounts across the New York / New Jersey market and can be based virtually from either location, with travel for in-person customer meetings as needed.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$111,700.00 - $196,300.00

Benefits:

• Medical, Dental, and Vision Insurance.
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Click here to view a summary overview of our Benefits.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

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Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.