Zayo

Account Director

Zayo$105K — $140K *
US-AnywhereRemote in Canada
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Over 8 years in solution selling to large accounts
  • Proven track record of meeting sales targets
  • Strong verbal and written communication skills
  • Excellent customer service and relationship management abilities
  • Deep understanding of account management and strategic selling
  • Problem-solving and interpersonal skills
  • Proficient in Microsoft Office; knowledge of Salesforce is a plus
  • Familiarity with Zayo Networks' products and services.

Responsibilities

  • Promote Zayo products and services to specified accounts.
  • Achieve sales goals through proactive prospecting and selling.
  • Present proposals and guide customers through the sales process.
  • Maintain a high Net Promoter Score by ensuring customer satisfaction throughout the sales cycle.
  • Sustain and grow existing customer relationships while identifying new opportunities.
  • Utilize industry knowledge to meet revenue targets.
  • Collaborate with team members on account strategies and relationship management.
  • Manage workload efficiently while being responsive to customer needs.
  • Use Salesforce and other tools to track and report sales performance.
  • Provide timely and accurate sales forecasts and reporting.
  • Coordinate with departments to enhance customer satisfaction and revenue outcomes.
  • Work independently while being a collaborative team player.

Benefits

  • Health, Dental, and Vision Insurance
  • 401(k) Retirement Savings Plan
  • Generous paid time off policy, including parental leave
Full Job Description
Zayo is seeking an Account Director to support accounts in need of and in support of wireless infrastructure. The successful candidate will develop customer relationships with large-scale telecommunications companies, data centers, or cloud service providers. Our Account Director is responsible for achieving sales and revenue growth targets through consistent account management activities as well as acquiring new accounts. Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. A demonstrated ability to succeed in an autonomous environment is key to this role. The ideal candidate has a strong understanding of wireless connectivity to macro towers, small cell and backbone networks with the ability to work on large, complex deals applying a consultative and trusted advisor approach.

Location: This remote work position will consider applicants that reside in Northern California (San Francisco Bay Area preferred).

Responsibilities:
  • Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
  • Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling.
  • Present proposals and manage customers through the sales process.
  • Attain high Net Promoter Score results based on excellent customer support in the sales process.
  • Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.
  • Apply knowledge of customers, industry, and services to achieve revenue objectives.
  • Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts.
  • Manage a high volume of work while maintaining a high degree of responsiveness.
  • Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.
  • Provide accurate and timely forecasts of sales opportunities.
  • Develop and maintain records of customer activity for reporting of sales and forecasts.
  • Provide accurate and timely information to management.
  • Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
  • Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.


Qualifications:
  • Bachelor's degree or equivalent from four-year College; or equivalent combination of education and experience.
  • Minimum of eight (8) years of experience solution selling into large Accounts.
  • Strong financial acumen.
  • Demonstrated success & consistency in achieving targeted sales goals.
  • Excellent communication skills, both verbal and written.
  • Exceptional customer service and relationship building / maintaining skills.
  • Thorough understanding of account management & the strategic selling process.
  • Effective problem solving and interpersonal skills.
  • Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
  • Complete understanding of Zayo Networks value proposition, products and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.


Estimated Base Salary Range: $105,000.00 to $140,000.00 USD/annually.

#LI-REMOTE

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness
  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave

About Zayo

Zayo Group Holdings Inc is a provider of bandwidth infrastructure services, including fiber and bandwidth connectivity, colocation, and cloud infrastructure to a range of businesses. The company operates through its fiber solutions, zColo, and Other segments. Its fiber solutions segment provides bandwidth infrastructure solutions over its fiber-optic network. The zColo segment provides colocation and interconnection services. The Other segment provides network and infrastructure services to customers who are not part of the fiber solutions and zColo segments.
Learn more about Zayo
Size
3,781 employees
Industry
Founded
2007
NASDAQ

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