Account Director

Spectrum Science

$115K — $135K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 6-8 years of healthcare public relations/communications experience, preferably in an agency setting
  • Strong attention to detail
  • Strong experience in data and regulatory milestones
  • Excellent written and interpersonal communication skills
  • Experience supporting communications for pharma and/or biotech clients, or similar high-science communications experience preferred

Responsibilities

  • Serve as day-to-day counselor to clients, translating their needs into effective strategies and tactics
  • Develop tailored strategies that achieve project objectives and program goals
  • Ensure meticulous attention to detail in team deliverables, consistently exceeding client expectations
  • Manage account teams to effectively meet and surpass client goals
  • Provide mentorship to junior staff while guiding agency growth
  • Oversee financial management of client budgets and projections
  • Lead development of strategic plans and budgets in collaboration with senior team members
  • Initiate and lead client meetings, providing strategic counsel and troubleshooting

Benefits

  • All positions are remote friendly with flexible work environment options
  • Monthly cell phone reimbursement
  • Flexible time off policy along with paid sabbatical after 7 years
  • 13 weeks paid Parental Leave for adoption and foster care placements
  • Continuous learning opportunities including tuition reimbursement and in-house coaching
  • Generous referral bonus program for new hires
  • Medical concierge services for appointment scheduling and claim issues
  • Thorough onboarding and accessible leadership conversations
  • 401k with company match alongside financial coaching
  • Wellness benefits including medical, dental, vision, and mindfulness tools through Headspace
Full Job Description
We are looking for a motivated and detail-oriented Account Director to join our Client Services team. The ideal candidate will have experience data and regulatory milestones and account management, with a strong ability to collaborate with team members and drive projects to completion.

Job Responsibilities
  • Serve as day-to-day counselor to clients, converting a deep understanding of their subject matter into strategy and tactics that meet their objectives
  • Develop strategies that meet project objective and program goals
  • Communicate superior attention to detail across team members and consistent delivery of work that meets or exceeds expectations
  • Effectively manage account teams to ensure client goals are met and exceeded
  • Guide agency growth and leadership through financial performance and mentorship of junior staff
  • Effectively manage client budgets, projections and financial planning
  • Develop client strategic plans and budgets in coordination with VPs and SVPs
  • Responsible for nurturing client relationship and developing organic growth
  • Lead client contact (initiate/lead meetings, provide counsel, trouble shooting)
  • Develop roles and delegate responsibilities across account teams
  • Manage client budgets, staff allocation and forecasting
  • Keep senior team informed of any client, team or personnel issues
  • Support pitch strategy, proposal and presentation with VPs and SVPs
  • Identify and realize organic growth opportunities with existing clients
  • Demonstrate strong management skills across agency and client responsibilities


Desired Skills and Qualifications
  • Bachelor's degree
  • 6-8 years of healthcare public relations/communications experience, preferably in an agency setting
  • Strong attention to detail
  • Strong experience in data and regulatory milestones
  • Excellent written and interpersonal communication skills
  • Experience supporting communications for pharma and/or biotech clients, or similar high-science communications experience preferred


The anticipated salary range for this position will be $115,000-$135,000. Salary is based on job-related factors such as: years of relevant experience, qualifications and/or certifications. Spectrum reserves the right to modify this pay range at any given time.

We want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.
  • All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago), remotely from anywhere in the United States, or a combination.
  • No matter where you work, you'll benefit from the monthly cell phone reimbursement.
  • Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
  • 13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
  • Continuous learning and development through Greatest Potential Self (proprietary talent program), tuition reimbursement programs, and in-house 1:1 coaching with access to talent and productivity-based assessments.
  • Bring your friends to work at Spectrum and earn a generous referral bonus.
  • Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
  • Thorough onboarding including accessible conversations with leadership.
  • 401k with company match and 1:1 Financial Coaching and Education.
  • Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace.

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