Job Overview
Account Director (QSR) The ideal applicant will blur left-brain, analytical and data-centric understanding with a passion for creativity, culture, and consumer behavior. Working closely with all agency disciplines—including brand strategy, media and data science, public relations, creative, design, project management, and technology—you will help set a vision and a course of action to ensure Colle McVoy continues to build innovative, award-winning brand experiences that connect with today’s elusive consumer. As an Account Director, you will successfully build relationships and inspire clients and team members to create work that transforms behaviors, people and even entire communities. Your positive energy and innovative thinking should be contagious and your leadership second to none. Candidates should bring a strong track record of growing and leading successful teams coupled with a passion for chasing 'what’s next' in the ever-evolving marketing communications landscape, while managing integrated teams. You are responsible for the overall performance of the agency’s partnership and performance to drive growth for our clients’ profitably. Experience in QSR (Quick service Restaurant) or franchisee experience is required. We are looking for candidates who can demonstrate an ability to quickly immerse themselves in complex industries and help translate that understanding into compelling brand work.
Responsibilities
- Lead and inspire cross-functional, integrated agency teams
- Foster and grow strong agency/client relationships and manage expectations while delivering work that is strategically sound, creatively driven, on time, on budget, flawlessly executed and delivers business results
- Familiar with clients’ businesses, competition and marketing objectives in order to clearly define business problems and apply insights across channels
- Collaboratorto great work and master of knowing how to sell it
- Nurture teamwork and mentorship work environment for account management team to ensure depth of client/industry knowledge and agency process
- Persuasive and effective communicator; skilled at negotiation and conflict resolution
- Develop organic growth opportunities
- Drive client growth and profitability and responsible for agency resource allocation and profitability on accounts
- Demonstrated ability to work within regulated industries or categories with a technical or scientific foundation is a plus
Required Skills
- Resourceful with strong management skills and demonstrated team-leadership
- Experience with building and leading integrated teams and excels at internal and external relationships
- Visionary, strategic, curious with strong business acumen and attention to detail
- Deep understanding of tech, data, services, brand, multi-faceted retail and trade components
- Demonstrates initiative, takes actions to drive results
- Effective listener and communicator (written, oral and presentation)
- Ability to inspire others to drive change
- Directly managed integrated teams
- Ability to integrate emerging AI technologies into daily workflows to support innovation, automation, and operational excellence
Qualifications
- Bachelor’s degree or equivalent industry experience
- 8 to 10 years of agency or relevant experience (multi-faceted, multi-million gross income accounts)
- Must have hands-on agency production experience
- QSR or Franchisee experience is required
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Must be based in Minneapolis, MN, or willing to relocate to the Minneapolis area
- Ability to travel as needed
At the time of posting, the base salary for this position ranges from $120,000 to $150,000. Compensation will be determined based on a variety of factors, including but not limited to relevant skills, experience, and qualifications. In addition to the base salary, we offer a comprehensive benefits package, including health and wellness options, agency perks, and the flexibility of a hybrid work environment.
