About the role We're looking for an Account Director to join our Client Service team, bringing expertise in medical communications and strategic account leadership. This is a highly commercial role where you'll take ownership of key accounts, building strong client relationships and driving strategic value. You'll lead and inspire your team to deliver exceptional work that meets budget, timelines, and client expectations, while identifying opportunities for growth and innovation. You'll partner with multiple US clients on a variety of commercial/marketing and medical affairs projects, ensuring strategic alignment and excellence in delivery.
What you'll do- Build and maintain trusted client partnerships, ensuring expectations are met and exceeded.
- Provide strategic and commercial insight to add value across accounts and deliverables.
- Lead and motivate account teams, fostering collaboration and excellence.
- Identify and develop new business opportunities within existing accounts.
- Drive financial performance, ensuring KPIs are achieved.
About you- Strong client services experience achieved within a medical communications or healthcare advertising agency.
- Experience working on medical affairs and commercial deliverables is essential.
- Skilled in client relationship management and strategic planning.
- A natural leader who inspires teams and creates a positive, inclusive environment.
- Strong commercial acumen with a track record of delivering results.
- Excellent organisational and interpersonal skills, with the ability to manage multiple priorities.
$120,000 - $140,000 a year
We are committed to offering a competitive and fair salary that reflects your location, skills and the experience you will bring to our team. Salary ranges posted are dependent upon experience.
What we can offerYou will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.
Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.
