Closer Look

Account Director

Closer Look • $124K — $155K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of agency account management experience, including 5 years in pharmaceutical advertising
  • BA/BS degree required
  • Deep understanding of the pharma/healthcare advertising industry and new product launches
  • Experience leading digital marketing initiatives with a strong omni-channel background
  • Ability to manage multiple clients and agency partners effectively
  • Proven marketing acumen in brand planning, budget development, execution, and measurement
  • Demonstrated success in building relationships with senior-level clients

Responsibilities

  • Build and maintain solid relationships with clients, delivering exceptional service
  • Facilitate effective client sessions without requiring senior-level support
  • Develop a comprehensive understanding of client markets, competitors, and performance metrics
  • Provide proactive multichannel marketing guidance based on industry best practices
  • Lead agency teams in creating impactful multichannel marketing strategies
  • Document new work scope in partnership with the delivery team and experts
  • Maintain revenue projections and identify growth opportunities for added client value
  • Oversee financial health of accounts, ensuring project profit margins and timely invoicing
  • Guide cross-functional teams in innovative and measurable marketing solutions
  • Resolve conflicts and drive consensus within the agency and client teams

Benefits

  • 401K plan with employer match up to 4%
  • Life and disability insurance coverage
  • Medical, dental, and vision plans
  • Flexible working arrangements including remote and hybrid options
  • 20 vacation days plus one personal well-being day
  • Recognition of 9 public holidays and gifted end-of-year holidays
  • Early finish on Summer Fridays during June, July, and August
  • Access to free counseling through Employee Assistance Program
  • Enhanced family leave and fertility support policies
  • Opportunities for professional development and global mobility
Full Job Description
About the role

As an Account Director, you'll be a self-sufficient, dynamic account partner for clients, providing regular strategic counsel to help pharmaceutical marketers navigate the rapidly changing healthcare landscape and drive brand growth. You will be required to establish and maintain senior client level contact, leading to positive and effective client/agency relationships.

What you'll do

  • Relationship master, able to confidently build client relationships and provide best in class client service
  • Demonstrate strong facilitation and meeting management skills, able to run client sessions without additional senior level account support
  • Able to develop a deep understanding of the client's market, trends, influencers, competitors, key players, budget and performance metrics
  • Offer proactive multichannel and digital marketing guidance, grounded in a deep understanding of brand strategic imperatives, clinical data, industry best practices and emerging trends
  • Lead the agency team in developing multichannel marketing strategies and campaigns, including but not limited to the annual brand planning process, that drive engagement and growth for client's brands
  • Able to facilitate a client through new work scope definition and subsequently document the details in the Statement of Work in partnership with delivery team and subject matter experts
  • Develop and maintain revenue projections, identifying growth opportunities on assigned businesses to create additional value for the client and agency
  • Accountable for the financial health of their accounts, including oversight of revenue projections, project profit margins, and timely invoicing and payments
  • Collaborate with cross-functional agency team members by providing objective direction and feedback that inspires innovative, creative ideas and tactics that have measurable impact
  • A natural problem solver, identifies and diffuse conflict situations, establishing consensus to drive the team toward solutions
  • Effectively manages the dynamics of working with client's agency, vendor and media channel partners to the benefit of the brand


About you

  • 8+ years of agency account management experience, with at least 5 years of pharmaceutical advertising experience
  • BA/BS degree required
  • Must possess a deep and thorough understanding of the pharma/healthcare advertising industry, including new product launches
  • Experience leading digital marketing initiatives
  • Strong digital omni-channel background
  • Demonstrated effectiveness in managing multiple clients across an organization and agency partners
  • Marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution and measurement
  • Demonstrated success at developing valued relationships with senior-level clients, and building relationships across all client levels
  • Demonstrated success as strategic partner to clients
  • Demonstrated presentation, verbal, written and communication skills
  • Must demonstrate hands-on proficiency in developing and delivering presentations in PowerPoint


$124,000 - $155,000 a year

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

Similar Jobs

More Jobs at Closer Look

More Pharmaceuticals & Biotech Jobs

Find similar Account Director jobs: