Position Summary
The Account Director is responsible for the development of ongoing business relationships from the onboarding stage through existing account management. The Account Director leads and manages a large piece or book of business and client engagements. The position is responsible for the overall client satisfaction, quality of service, and on-time, on-budget completion of the agency's services.
Primary Focus
Overall health and growth of assigned client relationships.
Key Responsibilities:
- Develop and expand strategic relationships beyond day-to-day client contacts, including procurement, director-level stakeholders, adjacent business units, and former client partners.
- Provide oversight and strategic direction for major opportunities, proposals, and initiatives within the assigned book of business.
- Own individual client P&L performance and contribute to overall group P&L, ensuring alignment with profitability targets.
- Lead assigned accounts in partnership with the Creative Director, ensuring alignment on relationship and business objectives, prioritization of work, and effective resource allocation.
- Drive the development and execution of organic growth plans, including management of action plans, revenue targets, and progress accountability.
- Serve as the escalation point for internal and client-side concerns, ensuring timely issue resolution and risk mitigation.
- Define and implement KPI measurement strategies with clients; lead Quarterly Business Reviews and similar frameworks to assess performance, deliver insights, and guide program optimization.
- Support cross-functional teams on key projects and new business opportunities as needed.
- Assess staffing requirements and manage account team resources to align with client demands and revenue projections.
- Provide leadership, mentoring, and professional development for assigned account team members.
Requirements:
- 5-7 years experience working in a marketing, advertising, or creative agency environment
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
- Excellent communication and presentation skills
- Valid Driver's License and good driving record
What Anthologic offers:
- 4 weeks paid time off
- 9 observed holidays + 2 floating holidays
- Paid volunteer time off
- Medical, dental, vision, life and long-term disability insurance
- 401(k) + company match
- Employee assistance program
- Flexible, hybrid work style
Monday-Friday (Hybrid)
Must be available to commute to Des Moines, IA.
40hrs
