Job Title: Senior Program Director- Division: Youth Development

Reports to: Associate Vice President, Vice President, Associate Executive Director

Effective Date: 7/1/16 FLSA: Exempt

Summary

The Senior Program Director (SPD) is responsible for supervising multiple program directors and overseeing all facets of these multiple programs including finances; staff development; program advocacy and compliance; and the overall strategic planning. The SPD builds key relationships with all significant stakeholders (internal & external) including funders; licensing agents; school and community leaders; participants and families; program directors and support staff; and other relevant individuals and entities critical to the successful running of programs, division, and/or agency.

Essential Functions:

• Provide consistent supervision, coaching and feedback to site leadership and teams.
• Oversee and continually strategize all operations of the program(s) to ensure the enrollment, participation, and program goals are achieved.
• Ensure the cost-effective delivery of high-quality services to the families served by the program(s) and the smooth operation of the program(s).
• Prepares for audits and meets with auditors from various regulatory agencies. Develops and implements response and/or change of policies/procedures to meet regulatory requirements.
• Meet performance expectations/metrics, as defined for the position within the assigned program.
• Communicate program aspects throughout the agency and oversee community engagement and outreach efforts.
• Design, secure, and/or facilitate professional development experiences including core divisional trainings. Help ensure skills are transferred to program operations and systems via consistent coaching, feedback, supervisory, and accountability efforts.
• Other duties as assigned.

Supervisory Responsibilities:

Manages several Program Directors responsible for the overall direction, coordination, and evaluation of their respective Programs. Carries out supervisory responsibilities in accordance with the agency policies and applicable laws. Deep understanding and knowledge of Collective Bargaining Agreement (CBA) where applicable. Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems.

Minimum Qualifications:

• Bachelors's Degree in Education, Social Work, Public Administration or related field.
• Certification may be required.
• 5 years' experience in a similar role, minimum of 2 years' supervising staff.

• Demonstrated competence in youth development, supervision, training facilitation,

and working knowledge of community program administration and planning.

• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and others, may be required depending on client needs.
• Proficiency in Microsoft Office.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

Qualifications Preferred:

• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali or other as needed by community.
• Master's Degree in Education or Social Work with SIFI certification.

Job Behavioral Expectations:

• Effective communication between immediate supervisor and program leadership.
• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods and processes needed to perform the job. Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal amount of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to walk, sit for long period of time; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The director may have to make multiple site visits throughout the day and week.

Work environment:

• Work is performed in a school environment with typical heating and cooling

found in New York City public schools.

This job description in no way states or implies that these are the only job duties to be performed by the incumbent. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

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