Lead and scale the AMER Customer Success organization, driving retention and expansion through strategic frameworks and AI-driven insights. Build a high-performing team while ensuring customer satisfaction and measurable growth in a dynamic environment.

Transform the AMER Customer Success organization by leading a team to enhance retention and drive expansion, implementing a customer maturity framework, and establishing value-based executive business reviews to ensure customer satisfaction and growth.

Take ownership of the AMER Customer Success organization, leading a team to enhance customer retention and drive expansion. Build frameworks and strategies that ensure customer satisfaction and measurable growth in a rapidly scaling environment.

Drive the growth of the AMER Customer Success organization by leading a team, implementing a customer maturity framework, and establishing value-based executive business reviews to enhance retention and expansion efforts.

Transform the AMER Customer Success organization by leading a team to enhance retention and drive expansion, implementing a customer maturity framework, and leveraging AI for actionable insights to optimize customer engagement and satisfaction.