Responsible for the configuration, installation, and administration of infrastructure components and services including, but not limited to, conduit, data cabling, cabling ladders, termination blocks, electrical cabling.
Leads a team of engineers and administrators to provide enterprise system architecture, engineering, implementation, operation and training, vendor integration and interoperability with regional based technology systems.
This individual is also responsible for developing, implementing, and overseeing server/system policies and procedures to ensure the integrity and availability of servers and their associated applications/systems software.
Collaborate with cross-functional teams, including Marketing, Customer Service, and Information Services to deliver end-to-end solutions; coordinate resources to ensure projects are implemented on schedule.
Provide training to process owner(s) and end users for any changes resulting from problem resolution with clear work instructions and process flows; assist the process owner(s) in defining and creating a business justification for change requests, enhancements and the addition of new functionality.